A Consumerist reader recently went to run some errands and found the charge to her debit card was declined due to insufficient funds. She was puzzled — that account should have had at least $100 in it. So why were her funds insufficient? Because her Amazon Prime subscription had renewed on that card that day — even though she’d never once set up Prime to bill to it. [More]
It used to be that a warehouse club membership was a necessity for suburban families: depending on where they lived, they might belong to BJ’s, Costco, or Sam’s Club, or some combination of the three. Yet while warehouse club membership has stayed pretty steady over the last few years, membership in Amazon Prime has increased instead. [More]
E-commerce giant Amazon prides itself on being a customer-centric company, but in Amazon’s world, that generally means encouraging its shoppers and its third-party merchants to buy more services from Amazon. That isn’t necessarily a bad thing for consumers, but it doesn’t mean that we get the cheapest prices, either. [More]
In an attempt to encourage more folks to sign up for its Prime program, Amazon is throwing a few new perks on the table for members, complimentary access to the company’s new short-form digital audio service called Audible Channels, and free audio books. [More]
What can Amazon do to draw more customers to its Prime service, which combines shipping discounts with streaming video and other perks in a $99/year subscription? Amazon is reportedly negotiating to carry live streaming video for Prime customers, potentially including events like tennis, golf, soccer, rugby, and auto racing, [More]
When you see a UPS or FedEx truck in your neighborhood on a weekday, or a U.S. Postal Service truck on a Sunday, they’re probably there with some kind of delivery from an online retailer, and that retailer is likely to be Amazon. As more of our everyday shopping happens online, someone will need to bring those items to our doorsteps, but it may not necessarily be the carriers we’re used to. [More]
For those folks who might not be willing to shell out more money for more storage on their smartphone or other mobile device, it can be tough to watch videos without having to shuffle around other stuff to make room. Android users who are Amazon Prime customers will now be saved from that dance, as the tech company will now let them download Prime video content to removable SD memory cards. [More]
Just because Amazon is calling today Prime Day doesn’t mean other retailers can’t offer their own discounts and deals, too. As such, a whole bunch of retailers are pulling out specials designed to lure shoppers today, while carefully avoiding any mention of “Prime Day” [More]
Until now, if you wanted to tell Alexa to play a certain song using a music service other than Prime Music, you’d have to say something like, “Alexa, play ‘Hotline Bling’ by Drake on Spotify.” Those days are gone, as Amazon Echo users can now set their default music services to either Spotify or Pandora. [More]
Amazon increasingly promises faster, quicker, more local delivery. UPS, FedEx, and the Post Office can’t handle all that, of course, so the e-retail giant turns to local couriers, its own Amazon-branded fleet… and, increasingly, folks who volunteer to drive your stuff around for a few bucks an hour.
For many people, this Fourth of July weekend is sure to be a busy one — Parades! Picnics! Parties! But when the fireworks have all stopped and you’ve been rendered immobile after consuming too many grilled things — or if you just need a few hours to not talk to your family and friends — you can still get into the spirit of the weekend with some movies. [More]
Last year, Amazon tried inventing a holiday all for itself. The day was dubbed “Prime Day,” and it was to be a day full of irresistible sales and promotions for Prime Members. In the end, it was something of a wash. But Amazon, undeterred, is now making it an annual tradition.
Lots of things made our modern all-online, all-video era possible: Internet connections got faster, tech got cheaper, and so on. But the thing that made companies like Netflix, Amazon, and Hulu willing and able to become household names in TV is a little invisible: it’s the ability to keep you paying for content.
At $99/year — or the recently announced $10.99/month — a subscription to Amazon Prime isn’t cheap, but for people who place regular orders with the e-tail giant, the free expedited shipping may be worth the cost. Now Amazon is offering “No-Rush Shipping Credits” to Prime members willing to temporarily waive their right to what had once been the main selling point of Prime. However, a closer look at the offer raises concerns that many customers may not benefit by being more patient with their purchases. [More]
Amazon these days is all about Prime. What started out as a way for power users to save on shipping, years ago, has become an all-encompassing membership to the internet’s biggest virtual big-box store. And whatever lever Amazon pushes to get individuals interested in signing up, it works: the longer you subscribe, research finds, the longer you are likely to stick with it.