Earlier this month, Tom ordered a microbiology textbook from the Amazon Marketplace. It arrived in the mail later that week, and everything was fine. Then he received another copy of the book the next day. Then a third, and a fourth. All of the books were identical, and his credit card was only charged for the first one. What was going on here? More importantly, what was he supposed to do with the extra textbooks?
By November 17, 2011