In February, law school grad and Consumerist reader Stephanie applied for a $5,000 loan to cover the cost of her bar exam and related review course. Should have been no big thing, considering that she’s been an account-holder at Wachovia, which Wells Fargo scooped up after it failed a few years back. Alas, it turned into a nightmare. But after several weeks of dead ends, one well-composed Executive E-mail Carpet Bomb to Wells Fargo got the mess cleared up. [More]
