You may remember TigerDirect, a consumer electronics seller that has a website and once had stores across the country. They’re probably best known for acquiring the brands and assets of CompUSA and Circuit City when both chains filed for bankruptcy and went out of business. Now competitor PCM has purchased the TigerDirect brand, and appears to be winding down its consumer-facing business… including abruptly doing away with returns. Any returns. [More]
WCVB TV in Boston has an interview with two Circuit City liquidation customers who are out $1,100 after they bought a Samsung LCD TV from Circuit City’s liquidation sale — only to find out that it was totally shattered. When they tried to return it — Circuit City’s liquidator told them the merchandise was sold “as is” and cannot be returned for any reason. WCVB TV says there’s a sign in one store telling customers not to open the merchandise, and another that allows customer to check their merchandise only after they’ve paid for it. Is this ethical?