Airbnb has had success in providing a platform for travelers looking to stay somewhere other than hotels, but lodging is only one aspect of a trip. Where to eat? What to see? Airbnb’s recent acquisition of a startup travel-planning service shows that the company is inching toward offering one-stop shopping for travelers. [More]
In an effort to ensure that anyone who wants to rent a place to stay through Airbnb can do so without fear of being rejected based on their race, religion, gender, ethnicity, age, or disability, the company has updated its short-term rental policy to add some new anti-discrimination measures. [More]
In May 2015, the California city of Santa Monica — the one with the famous pier that’s in just about every beach movie ever made — revised its laws to effectively bar most Airbnb rentals. Now the online home-sharing platform is accusing the city of violating the Constitution and multiple federal laws. [More]
Until recently, home loans generally covered two types of properties: primary residences or investments. That was before services like Airbnb allowed anyone with an extra room to make a bit of extra money by renting it out for short periods of time. This blurred line between “my house” and “my investment” is causing trouble for some homeowners when they go to refinance their mortgages. [More]
Nearly five months ago, Airbnb declared it wanted to offer users more than just a way to connect homeowners with people looking for a place to stay. Now the company reveals it is testing an app that provides travelers with information about nearby restaurants, available tours, happy hours, festivals, and other things to do during their visit. [More]
We’re not saying this is the way things should be, but it’s the way things are: If you’re going to use Airbnb or some other service to rent out your house like a hotel, you need to know there’s a chance that the people you let stay in your home while you’re away might also see it as nothing more than a hotel room they can mess up and leave behind. [More]
There are the kinds of bad houseguests who maybe leave their wet towel on the ground or put an empty milk container back in the refrigerator, and then there are the folks who leave your home a bit emptier than they found it. A New York City couple found themselves facing the latter situation, claiming that an Airbnb renter boosted a bunch of their belongings. [More]
Airbnb is moving beyond assisting homeowners in renting out their properties, and is expanding into small town tourism with a new initiative that’s aimed at inventing new projects to draw in more hosts and renters in smaller, less-traveled communities.
Websites collect information about the people who use them, and the people who end up not using them. If you’ve even visited the website of Airbnb, the company has used your data to improve its offerings or its site in some way. [More]
Airbnb has a zero tolerance policy for discrimination of any kind, but that hasn’t stopped some hosts from refusing to rent their homes to consumers based on race or sexual orientation. In order to address these issues, Airbnb has now begun to review its policies, enlisting the help of former U.S. Attorney General Eric Holder. [More]
Short-term rental platforms like Airbnb, VRBO, and HomeAway are intended as a way to give travelers varied and interesting lodging options, while letting homeowners make a bit of money when they aren’t at home. However, a group of three senators are concerned that the affordable housing market is being squeezed by the increasing number of property owners cashing in on short-term rentals.
Despite Starwood Hotels & Resorts inking a deal in March that will allow it to become the first hotel company offering rooms in Cuba, traditional lodging companies are struggling to play catch up with Airbnb, which began offering rooms for rent on the island nation last year. [More]
Airbnb is suing the city of San Francisco, claiming that a recently approved city ordinance intended to hold the home-rental site more accountable for illegal landlods runs afoul of federal laws that protect website operators from content published by third parties. [More]
Airbnb will be allowed to operate in Chicago after the city council passed two measures on Wednesday that allow short-term rentals, but there will be a few restrictions on that process. [More]
If you want to bash your head against the closest rock whenever you hear that a new service wants to be the “Uber of [fill in the industry],” you are not alone. Both the industry and the general public have struggled to come up with names for the new model of sharing cars, homes, etc.: there’s the sharing economy, the gig economy, and now, the government has its own idea for a term that might be worse than all the rest. [More]
In the old days, if you wanted to complain about a noisy neighbor’s guests you’d either have to storm over there in your nightgown in person, call the police, or gossip meanly with your fellow neighbors. There’s another option now for folks disturbed by rowdy visitors to the neighborhood, with Airbnb’s new online complaint center. [More]