Kimpton Hotels Investigating Possible Credit Card Breach

Kimpton Hotels Investigating Possible Credit Card Breach

You might not be familiar with the Kimpton chain of boutique hotels, but we can guarantee that a lot of business travelers (and the folks in their companies’ accounting departments) are now keeping an eye out for odd activity on their credit cards after news of a possible payment card data breach affecting multiple Kimpton locations. [More]

If You’re Booking A Hotel Room At Prepaid Rate, Be Sure To Read The Fine Print

If You’re Booking A Hotel Room At Prepaid Rate, Be Sure To Read The Fine Print

If you’ve booked a room directly through a hotel chain’s website, you’ve more than likely seen lower-cost options for visitors who agree to prepay for at least some of their stay. Before you choose that cheaper room, make sure you know what you’re agreeing to so that you don’t end up on the hook for hundreds of dollars later if you have to make a change. [More]

Patrick

Norwegian Cruise Line No Longer Allowing Carry-On Beverages

A year after Carnival Cruise Line implemented a “no-carry on bottled beverage” rule, another prominent cruise line is following suit, albeit in a more stringent manner: Norwegian Cruise Line will no longer allow guests to bring any beverages on board either as carry-on or checked luggage. [More]

yooperann

American Airlines Stops Announcing Gate Info During Flights, Because You’re Not Listening Anyway

When was the last time you were flying and actually listened to the pilot or cabin crew member rattle off the information about arrival and transfer gates. These days, you probably have that gate info anyway because your phone, laptop, tablet, watch, garter belt, and pinky ring are all connected to the internet. Even if you didn’t have the foresight to sort out this info on your own, you’re probably not listening because you’ve got your headphones on and don’t want to be bothered. [More]

JessicaKRoach

Travelers Have Left $4.32M Behind In Airport Security Bins Since 2008

When you’re fumbling through airport security — putting your shoes and belt back on, finding your glasses again, stowing your laptop back in its bag — do you make every effort to make sure you’re not leaving anything behind in the plastic bins? Maybe you’re not doing as thorough a job as you think, because someone is leaving hundreds of thousands of dollars in loose change behind every year. [More]

(Skip Nyegard)

New Bill Aims To Limit “Ridiculous” Airline Fees For Checked Bags, Cancellations

Most airlines now charge fees for everything from checked bags to changing your itinerary, resulting in billions of dollars of revenue for carriers and annoyance for travelers. And the fees are going up, with baggages fees up 67% since 2009, and cancellation charges up by 33% for domestic flights. Newly introduced legislation aims to curb these fee hikes. [More]

Airbus Patents Adjustable Seats For People Of Every Size, In-Seat Storage That Eliminates All Legroom

Airbus Patents Adjustable Seats For People Of Every Size, In-Seat Storage That Eliminates All Legroom

Airbus — the company that patented the concept of stacking passengers on top of each other in a crowded tube flying at hundreds of miles per hour thousands of feet above the ground — has recently applied for a pair of airplane seat patents that simultaneously look to increase customer comfort while stripping away what little room remains. [More]

Hotel That Inspired “Fawlty Towers” To Be Torn Down

Hotel That Inspired “Fawlty Towers” To Be Torn Down

More than 45 years ago, the uptight manager of an English hotel inadvertently inspired Monty Python’s John Cleese to create a comedy legend. Now comes news that this landmark of sitcom history will soon be demolished. [More]

Completion Of $1.6B Orbitz, Expedia Merger Further Whittles Down Online Travel Agency Options

Completion Of $1.6B Orbitz, Expedia Merger Further Whittles Down Online Travel Agency Options

Despite the protests from the leading hotel industry group that a merger between Expedia and Orbitz would concentrate too much of the travel-booking market in one company’s hands – leading to fewer choices for consumers – the two companies have received regulatory approval and completed their $1.6 billion marriage today. [More]

Senate Report Rips Airlines For Failing To Clearly Disclose Fees

Senate Report Rips Airlines For Failing To Clearly Disclose Fees

Barring a law outlawing them — or severely limiting them — fees for everything from checked bags, to food, to in-flight entertainment, to preferred seating, to early boarding (and possibly early deplaning) are hear to stay. But a new report from staffers on the Senate Commerce Committee claims that airlines may be going too far in trying to hide some of these add-on costs. [More]

Hotel Industry Comes Out Against Merger Of Expedia & Orbitz

Hotel Industry Comes Out Against Merger Of Expedia & Orbitz

You might think of Expedia, Hotels.com, Hotwire, Travelocity, and Trivago as competitors in the online travel-booking business, but most people probably don’t know that all of these brands fall under the Expedia Inc. ownership umbrella. And so will Orbitz if the pending $1.6 billion merger of the two companies is approved. The leading hotel industry trade group says that this consolidation has gone too far. [More]

Don’t Expect An End To Sketchy Hotel Resort Fees Anytime Soon

Don’t Expect An End To Sketchy Hotel Resort Fees Anytime Soon

In 2012, it looked like the Federal Trade Commission might finally be cracking down on hotel “resort fees,” mandatory surcharges added above the listed price of some hotel rooms. At the time, the agency sent warnings to 22 different hotel operators warning them that they weren’t doing enough to disclose these fees, but no legal actions have been taken since, in spite of the fact that some popular tourist destinations are hiding their resort fees until the final payment screen. And judging by the FTC’s latest response to these concerns, you probably shouldn’t expect this to change in the near future. [More]

(frankieleon)

Your Overstuffed Carry-On Bag May Not Make The Cut On British Airways Planes

Facing the possibility of hefty checked-baggage fees, many travelers have resorted to testing the structural integrity of their carry-on bags — laptop bags packed with more clothes than electronics; purses bursting at the seams with shoes, food, books, and anything else that will fit. But one major airline is telling travelers to put some of their bags on a diet. [More]

Would You Pay More To Get Off The Plane Before Everyone Else?

Would You Pay More To Get Off The Plane Before Everyone Else?

Most of us are familiar with the idea of paying a little more to board a plane before the rest of the passengers — or at least immediately after First Class… and then Business Class… and then passengers with lots of frequent flier miles… and then travelers with certain kinds of credit cards… but then those who paid a little extra. But when it comes to deplaning, passengers generally have to wait for all the rows in front of them to clear out before they can exit. Would travelers be willing to pay yet another fee to get off the plane before others? [More]

(Eric Norris)

New Legislation Would Cap Checked-Baggage Fees At $4.50

If you go to the airport today and check any bags, there’s a good chance you’re going to pay around $25 per checked bag for the luxury of not having to lug your stuff around and cram it under the seat in front of you. A recently introduced bill in the House of Representatives would not only put a cap on checked-baggage charges, but would slash the current level to $4.50/bag. [More]

Airbnb To Get Serious About Attracting Business Travelers

Airbnb To Get Serious About Attracting Business Travelers

In some cities, it’s much less expensive to find a room on Airbnb than it would be to rent out a hotel room. Yet most business travelers still choose to stay in traditional hotels, partly because their employer won’t allow them to or because they think they will have difficulty expensing the rental. After a year of seeing growth in this area, Airbnb is launching an improved experience for business travelers in the hopes of getting some of that sweet expense account money. [More]

(meg)

US Airways, American Airlines Set Deadline For Merging Booking Systems

Even though regulators approved the merger of American Airlines and US Airways in late 2013, the two carriers have continued to operate separate websites with separate systems for booking travel. That will soon begin to change, with the merged mega-airline announcing an October deadline for operating as a single carrier. [More]

Larry Smith

Should Hotels Be Required To Include Mandatory “Resort Fees” In Published Room Rates?

In order to minimize surprise when it comes time to pay, airlines in the U.S. now need to include all mandatory fees in their published airfares, but the same isn’t true for hotels. Many destinations now tack on so-called “resort fees” that claim to cover things like access to in-hotel gyms and pools, but which are mandatory for all guests whether you use those amenities or not. Even though these required add-on charges can significantly increase a guest’s total bill, hotels do not have to include the fee in their listed rates. [More]