above and beyond

Best Buy Music Department Cares About Your Guitar Very, Very Much

Best Buy Music Department Cares About Your Guitar Very, Very Much

The surprising thing about this story isn’t that a reader received excellent customer service from a Best Buy store. No, we’ve seen that before. It’s that reader Cameron’s local Best Buy store has a full-service music department where you can get instruments repaired by actual professionals. When Cameron brought his guitar to his local store for restringing and repair, he expected just that: new strings and the specific adjustment he needed to the instrument’s neck. Instead, he got a fantastic restoration job on the now shiny, like-new guitar, and didn’t have to pay extra.

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