above and beyond

Unexpected Starbucks Apology Overflows Your Rewards Card With Delicious Credits

Unexpected Starbucks Apology Overflows Your Rewards Card With Delicious Credits

The Starbucks at the Joyce Kilmer rest stop along the Jersey Turnpike refused to honor Jason’s 10% Starbucks gold card discount because they are a franchise location and not a corporate-owned store. Jason asked to cancel his drink order, but Starbucks had already brewed his drink and refused to refund his $6. Defeated, Jason called Starbucks corporate to share his disappointment. Their response provided a flavor shot of surprise.