a new type of customer service

Macy’s New App Answers Questions You Used To Ask Store Employees

Macy’s New App Answers Questions You Used To Ask Store Employees

Have you ever walked into a department store, immediately became lost, and, for some unknown reason, you can’t find a sells associate to direct you to the shoe department? These is the kind of information that, traditionally, could be obtained by speaking to a store employee. But why should you speak to an actual human when you can just spend more time staring at your smartphone? [More]