800 numbers

Vonage Routing Causes Reader To Miss $1,000 Giveaway

Vonage Routing Causes Reader To Miss $1,000 Giveaway

Ari’s wife had ten minutes to call into her local Washington D.C. radio station to claim a $1,000 giveaway, but couldn’t connect because Vonage routes all calls to 1-800 numbers through New York, and the radio station was only accepting local calls. For ten anguishing minutes Ari and his wife suffered through busy signals, worried that the radio station was deluged by other callers. After emailing both Vonage and the station producer, Ari and his wife finally realized what happened…