Search results for: recording calls

Xavier J. Peg

If A Telemarketer Or Robocall Asks “Can You Hear Me?” Just Hang Up; It’s A Scam

It’s a bad idea to ever use the word “yes” when talking to any telemarketer, but with the latest version of an old scam, saying “yes” can quite literally come back to haunt you. [More]

Mr. Seb

Tech Support Scammer Calls Tech Expert, Gets Trolled For Two Hours

Computers are everywhere, and lots of people don’t know very much about their inner workings. That creates an ample playground for scammers who use a combination of social engineering and scary-sounding words in order to bilk people out of money, or even sensitive data. The scammers are legion, and so, unfortunately are targets… but when one scammer recently tried to pull one over on a tech expert with time to kill, the tables were briefly turned. [More]

Karen Chappell

The 50 Most-Read Consumerist Stories Of 2016

After what feels like a decade, 2016 is mercifully over, but before we can move forward into the brave new year it’s time to bring the recycling bin over toward our locker and purge the bulging Trapper Keeper we’ve been cramming stories into for the last 12 months. [More]

Skype

Skype Expands Live Translation To Calls To Landlines, Mobile Phones

Microsoft’s Skype voice and video chat service offers a feature that could be very useful: real-time audio translation of your calls. Until now, it’s only been an option for calls to other Skype users, but now the service will be available to Skype users when they call out from the service to landlines and mobile phones. [More]

Matt Reinbold

FCC: Don’t Be Fooled By Callers Posing As Utility Employees Demanding Payment

We’ve heard about scammers who call up consumers and pretend to be utility company workers, demanding immediate payment. And as we head into the winter, when many people might be endangered by an interruption in heat, the Federal Communications Commission is warning folks to be especially wary of such calls. [More]

Scott W. Vincent

Listen To This Creepy Robocall & See Why 750K People Want Free Robo-Blocking Tools

As if auto-dialed, pre-recorded robocalls weren’t bad enough, scammers are now blasting out robocalls that use poorly synthesized text-to-talk programs in an effort to try to frighten people into thinking they are being sued. [More]

Lenka Reznicek

FCC Wants To Fine Pair Of Idiots $25K Each For Faking Caller ID Of Prison, School To Harass Ex-Wife

Spoofing — the practice of sending out fake caller ID information to disguise the caller’s real identity — is legal, so long as it’s not done to deceive or harm anyone. Reporters, victims of domestic abuse, human rights organizations, all legally use spoofing to protect their locations or sources. This sort of trickery is definitely not allowed when it’s deployed just to make harassing phone calls to your ex. [More]

Investigators: Driver In Fatal Tesla Autopilot Crash Was Speeding

Investigators: Driver In Fatal Tesla Autopilot Crash Was Speeding

As federal safety investigators continue to investigate the first fatal crash allegedly involving Tesla’s autopilot feature, a preliminary report found that the vehicle was speeding before the collision. [More]

jpghouse

Woman Out $250 After Falling Victim To Comcast, Amazon Fake Promotion Scheme

Consider yourself warned: Scammers are taking advantage of the recent news that Amazon is selling access to Comcast services, faking calls from the cable company to steal money from unwitting victims.
[More]

Listen To A U.S. Senator Try To Get Bogus $8 “Protection” Fee Removed From Cable Bill

Listen To A U.S. Senator Try To Get Bogus $8 “Protection” Fee Removed From Cable Bill

You’d think that being the senior U.S. Senator from Missouri would help Claire McCaskill get better service from her cable company, but you’d be wrong. As this recording demonstrates, the legislator has just as much trouble as the rest of us trying to get anything resembling decent service from her pay-TV provider. [More]

jpghouse

Verizon Wireless Hangs Up On You When You Record Them Back

One might think that if a company wants to have a conversation with their customers, once they’ve got them on the phone they’d stay on the line long enough to actually talk to them. But that wasn’t the case for one Consumerist reader, who said a Verizon rep hung up on him when informed that the customer would be recording their call. [More]

photographybynatalia

Even Anonymous Users Can Be Identified With Only Two Pieces Of Data From Social Media Apps

If you think you’re evading the constantly tracking eye of the Internet by using throw-away email addresses and obscure screen names to register your social media accounts and other apps, you’re probably wrong. A new study demonstrates how simple it can be to correctly identify someone using otherwise anonymous data. [More]

Taber Andrew Bain

Wells Fargo To Pay $8.5M For Recording Calls Without Telling Customers

California law requires that, before any party involved in a phone call can record the conversation, all parties must be made aware they are being recorded. Violations of that law can get quite costly; just ask Wells Fargo, which has to ante up $8.5 million to close a state investigation into the bank’s repeated invasions of privacy. [More]

(thisisbossi)

Student Loan Companies Tell Congress: Debt-Collection Robocalls Are In Borrowers’ Best Interest

Show me someone who supports robocalls, and I’ll show you someone that has very few friends. Which is why it’s baffling that the Senate has yet to act on a bill introduced last fall that would close a loophole allowing the government to make debt-collection robocalls. But you know who does support robocalls? The student loan companies that are currently trying to convince Congress that these invasive annoyances are really for our benefit. [More]

(frankieleon)

Credit Card Processor For Work-At-Home Scam Companies Settles FTC Charges

When you respond to an ad promising untold wealth if you start an at-home business, someone in a call center will contact you and try to extract your credit or debit card number. There needs to be a credit card processing company involved to run that transaction, though, and the company that did so for the Tax Club work-at-home scam operation has now settled up with the Federal Trade Commission for its role in the scam. [More]

Diabolical IRS Phone Scammers Call SWAT Team, Tell Victim They’re There To Collect

Diabolical IRS Phone Scammers Call SWAT Team, Tell Victim They’re There To Collect

IRS phone scams, where the perpetrators call up victims and demand that overdue taxes that they don’t owe be paid by prepaid debit cards, are cruel schemes that vacuum millions of dollars out of the pockets of people who don’t know any better. The only way they could be worse would be if they actually endangered victims’ safety while wasting law enforcement time and taxpayer money. They’ve figured out how to do this. [More]

frankieleon

Looking Ahead: 5 Big Issues To Follow For 2016

Now that 2015 is done and we finally learned that Luke Skywalker is actually Faye Dunaway’s daughter (and sister!), it’s time to take off the party hats, sweep up the confetti, and do the walk of shame forward into the uncharted territory of the year to come. [More]