Screwed Over By A For-Profit College? You Probably Signed Away Your Right To Sue

Screwed Over By A For-Profit College? You Probably Signed Away Your Right To Sue

When Corinthian Colleges Inc. collapsed, leaving thousands of students in the lurch with student loan debt and credits that they didn’t know would be usable at other schools, they were generally unable to sue the failed for-profit educator because the students had unwittingly signed away their right to a jury trial or class action. CCI wasn’t the only for-profit operator with this anti-consumer practice, and a new report tries to get a grasp on the scope of the problem. [More]

Take This Weight-Loss Supplement And Give Up Your Right To A Jury Trial

Take This Weight-Loss Supplement And Give Up Your Right To A Jury Trial

If you wanted to get an idea on the ridiculous overuse of forced arbitration, here’s one of the more absurd examples we’ve seen — a weight-loss supplement with the added non-benefit of stripping users of their right to sue the company that made the pills. [More]

New Bill Could Stop Cable & Phone Companies From Taking Away Customers’ Right To Sue

Kat Northern Lights Man

Five years ago today, the U.S. Supreme Court sided with AT&T, ruling that companies could use a couple paragraphs of legalese buried deep in unchangeable user agreements to strip customers of their right to file a lawsuit. An upcoming piece of legislation seeks to restore that right for telecom customers. [More]

Here’s Why The Raiders Of The Lost Walmart Aren’t Really Funny

Here’s Why The Raiders Of The Lost Walmart Aren’t Really Funny

We regularly post discoveries from what we call the Raiders of the Lost Walmart, usually obsolete technology that is still on the shelf at comically high prices. It’s fun to laugh at the ancient digital cameras, defunct multiplayer games, and indestructible classic phones on the shelf, but the electronics clearance shelf can be a hazardous place for people who don’t read fine print. [More]

Molly

Reminder: You Should Opt Out Of Starbucks Card Mandatory Arbitration Now. Here’s How

This week, the new terms and conditions for Starbucks cards — the gift and stored-value cards that you can use to rack up rewards in their newly revamped reward program — went into effect. That means existing users have until May 12 to opt out of the chain’s normal requirement that card users waive their right to sue the company. [More]

You Can Now Opt Out Of Snapchat’s Arbitration Clause — Here’s How

You Can Now Opt Out Of Snapchat’s Arbitration Clause — Here’s How

Popular messaging service Snapchat has had a binding arbitration clause — which takes away a user’s right to sue the company — in its user agreement since 2014. Yesterday, Snapchat updated its terms to give users 30 days to opt out of this anti-consumer restriction on their legal rights. [More]

(zipsonic)

Lawsuit: CVS Told Security Guards To Watch Minority Shoppers

A year after four former CVS security workers filed a federal lawsuit against the company alleging their supervisors ordered them to keep an eye on minority shoppers at some New York City stores, another former “market investigator” in Brooklyn has levied similar allegations against the pharmacy chain in a new class-action lawsuit.  [More]

Tom Cash

Dish Sues NBC For Blabbing Publicly About Looming Blackout

It’s not uncommon for TV networks and pay-TV operators to get into very public spats about contract negotiations and looming blackouts, but the folks at Dish say that NBCUniversal crossed the line this week in going public about its ongoing contract dispute with the satellite company. [More]

Court Reminds Us All: You Have No Right To Sue Your Phone Company

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If you don’t like your wireless company’s service, or your current rate plan, you’re free to change providers. But if you think your wireless provider is breaking the law, you can’t sue the company; and it doesn’t matter which of the four major carriers you have, because they all strip their customers’ of their legal rights. [More]

GrubHub/Seamless Hates Its Customers, Strips Them Of Legal Right To Sue

GrubHub/Seamless Hates Its Customers, Strips Them Of Legal Right To Sue

If you have a legal dispute with online food delivery portal GrubHub (or its Seamless subsidiary), you will soon lose the ability to resolve that matter in a court of law. And if there are others out there with the same problem as you, you’ll each have to fight GrubHub on your own because the company has decided to view its all of its customers as potential litigants. [More]

Sapurah Lashari

Advocates: Schools Using Forced Arbitration Shouldn’t Receive Federal Aid

For-profit colleges that require students to sign away their legal rights, forcing them into arbitration in order to enroll in classes should not receive federal financial aid, a coalition of 47 consumer advocacy groups urged acting Secretary of Education John King on Friday.  [More]

You Will No Longer Need To Go To Seattle To Resolve A Starbucks Card Dispute

The current terms of the Starbucks Card agreement say that Starbucks can force customers to travel to Seattle to have their disputes resolved.

As things stand now, if you have a legal dispute with Starbucks about your Starbucks Card, the coffee company could force you to travel to Seattle to resolve the matter — not in court, but through the shadowy, unfair process of binding arbitration. However, Starbucks is about to adopt new policies to be more flexible about the location, and give you 30 days to opt out of signing your rights away. [More]

Are You Unintentionally Signing Away Your Elderly Parents’ Right To Sue Their Nursing Home?

Are You Unintentionally Signing Away Your Elderly Parents’ Right To Sue Their Nursing Home?

When an elderly parent is no longer able to make sensible medical decisions for themselves, an adult child is often named a medical proxy to handle these important calls. But does this life-or-death authority over a parent’s medical care carry over to things like signing legally binding contracts, and possible signing away your, or your parent’s, right so sue their nursing home? [More]

Senators: No More Federal Funding To For-­Profit Colleges That Strip Students Of Legal Rights

Senators: No More Federal Funding To For-­Profit Colleges That Strip Students Of Legal Rights

If your college breaks the law, you should be able to pursue a legal action in court. But ­­following the lead of banks, wireless providers, and cable companies some for-profit colleges have been stripping students of their legal rights and forcing them into arbitration. These schools should not receive federal funding, says one group of lawmakers. [More]

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Bill Aims To Restore Consumers’ Legal Rights Stripped Away By Supreme Court Rulings

In recent years, a narrow majority of the U.S. Supreme Court has repeatedly sided against consumers’ access to the justice system, concluding that a 90-year-old law gives companies the authority to effectively skirt the legal system by preempting customers’ lawsuits. That’s why some legislators have decided it’s time to change that law. [More]

Lyft Will Pay California Drivers Total Of $12.25M, Still Won’t Call Them Employees

Lyft Will Pay California Drivers Total Of $12.25M, Still Won’t Call Them Employees

The companies operating the two largest ride-hailing fleets, Uber and Lyft, both have lawsuits against them in California where drivers seek “employee” status. The lawsuit against Lyft has been settled, but only one part of it: the company has agreed not to terminate drivers without giving them a reason why, but will not grant them minimum wage, overtime pay, vehicle expense reimbursement, or any other benefits that they would get as employees. [More]

Consumer Reports Checks Fitbit Heart Rate Monitors Again

Consumer Reports Checks Fitbit Heart Rate Monitors Again

Earlier this month, a lawsuit from several Fitbit tracking watch owners made the news. In it, three users claimed that the heart rate monitors are inaccurate, and that customers had been misled. Yet our pulse-monitoring colleagues down the hall at Consumer Reports had just tested the same products, and didn’t notice any problems with their heart rate monitoring ability. Had they missed something? They decided to check. [More]

Supreme Court: You Can’t Shut Down A Consumer Class Action By Offering Settlement

Supreme Court: You Can’t Shut Down A Consumer Class Action By Offering Settlement

If you believe that a company has wronged you and other consumers in the same way, you can file a class-action lawsuit seeking to represent all the purported victims of the company’s misbehavior. But can that company preempt the entire lawsuit by offering you a full settlement in advance? Today, the U.S. Supreme Court (well, six of them) said no. [More]