Search results for: arbitration

Adam Fagen

‘Financial Choice Act 2.0’ Would Eliminate Government’s Ability To Go After Shady Payday Loan Operations

Even though recent surveys indicate that the overwhelming majority of Americans want more regulation of payday lending, federal lawmakers are attempting to strip the Consumer Financial Protection Bureau of any authority over these short-term, high-cost loans. [More]

Judge Says Uber Can’t Use “Deficient” Sign-Up Process To Strip Users Of Their Right To Sue

Judge Says Uber Can’t Use “Deficient” Sign-Up Process To Strip Users Of Their Right To Sue

Can Uber use some contractual language that users never actively acknowledge to force wronged customers out of the courtroom and break up class-action lawsuits? Currently, that depends on which federal judge you ask, with yet another court ruling that Uber may not be doing enough to tell users that they are giving up their right to a day in court. [More]

So Cal Metro

Verizon FiOS Customers Say They Were Tricked Into Paying For Unnecessary Set-Top Boxes

If you’ve got Verizon FiOS and you’re paying fees each month for multiple cable boxes, you may be wasting a lot of money. The pay-TV provider has an app that will give you live access to FiOS on your TV through a number of devices that are less expensive than a leased set-top box. Is it deceptive for Verizon to let its customers continue paying for leased boxes without advising them of cheaper options? [More]

Bernal Saborio G. (berkuspic)

Does The Fine Print In United’s Contract Prevent Kicked-Off Passenger From Suing Airline?

A lot of people are saying the United Airlines passenger who was forcibly booted from a Sunday afternoon flight should sue the carrier, while others say he can’t sue because of fine print in United’s 37,000-word customer contract. Turns out he probably can take the airline to court, but whether or not he’d prevail is unclear. [More]

Justice Gustine

Customer Sues Charter For Selling Their Data Without Consent

It may become one of the defining questions of our age: Does your personal data become someone else’s asset as soon as you go online? One Charter customer says that he has a right to determine how his data is used, and that the cable/internet company failed to get his permission or disclose that it would be using this information for its own gain. [More]

JeepersMedia

Shareholders Say Parent Company Of Jared & Kay Jewelers Hid Sexual Harassment Allegations

Even though hundreds of employees at Signet Jewelers — the jewelry giant that owns the Zales, Jared, and Kay retail brands — have alleged they were victims of sexual harassment and discrimination for years, these claims were only recently brought to light. Now, some Signet shareholders are suing the company, saying it hid these allegations from them. [More]

gjacobs228

Instacart To Pay $4.6M, Revise Service Amount Description To Resolve Class Action Lawsuit

Back in 2015, and again last year, Instacart shoppers took their growing ire over worker classification, as well as tip and service amount changes, a step farther by suing the grocery delivery startup claiming it broke state and federal labor laws, the company has agreed to settle the class-action suit for $4.6 million. [More]

Heidi Uusitorppa

Former Audible Customer Proposes Class Action For “Misleading” Expiring Credits

Amazon’s audiobook store/subscription service hybrid, Audible, charges its members a monthly fee, in return for which they get monthly credits. However, customers have learned that while they get to keep their purchased books after canceling a membership, they do not get to keep unused credits. One of them has filed a class action against Amazon over this structure, claiming that the credits are like gift cards. [More]

Sen. Al Franken

Congress Set Up For Showdown Over Consumers’ Ability To Sue Corporations

A subject that many Americans don’t even know about — until it’s too late for them to do anything — is now shaping up to be a battleground between lawmakers in both the House and Senate, where two very different sets of legislation will go head to head to determine whether or not companies can strip their customers of their constitutional right to file a lawsuit in court — and their First Amendment right to speak freely. [More]

JeepersMedia

5 Things We Learned About Sexual Harassment & Discrimination Claims Against Kay Jewelers, Jared

A year after Sterling Jewelers’ Kay Jewelers found itself on the receiving end of thousands of complaints from customers alleging the company swapped out their diamonds for fake ones, hundreds of employees are alleging they were victims of sexual harassment and discrimination at Kay and Jared the Galleria of Jewelry.  [More]

Uber Driver Claims Company Keeps More Money Than It’s Supposed To

Uber Driver Claims Company Keeps More Money Than It’s Supposed To

When you hail an Uber car, the driver of that vehicle is supposed to get a set percentage of the total fare you pay. However, one driver claims that Uber is breaking its agreement with drivers by basing their cut on an amount that is lower than what the passenger is charged. [More]

Leon Lee

Alibaba Says Companies Are Filing Fake Claims About Counterfeit Products

Five months ago, designer brands complained that Alibaba wasn’t doing enough to rid its site of counterfeiters. Now, the e-commerce megasite claims that it’s being victimized by fakes — not bogus products, but allegedly false complaints about vendors selling counterfeit products. [More]

Company Demands Thousands Of Dollars Over Negative Yelp Reviews, Despite Federal Law

Company Demands Thousands Of Dollars Over Negative Yelp Reviews, Despite Federal Law

In December, after an inexplicably long trip through the legislative process, President Obama signed the Consumer Review Fairness Act, making it illegal for companies to demand that consumers sign away their right to speak honestly. However, not everyone seems to have gotten this message. [More]

Kārlis Dambrāns

Appeals Court Says Samsung Can’t Use In-Box Warranty Booklet To Strip Customers Of Legal Rights

Last week, we used the example of a Stormtrooper Snuggie to show how easy it is for companies to take away customers’ constitutional rights with just a slip of paper placed inside the box. Now a federal appeals court has ruled that Samsung can’t use an in-the-box warranty booklet to derail a class-action lawsuit. [More]

Your New Stormtrooper Snuggie Comes With A Surprise: It Strips You Of Your Right To File A Lawsuit

Your New Stormtrooper Snuggie Comes With A Surprise: It Strips You Of Your Right To File A Lawsuit

Until the other day, Consumerist reader Jeff had completely forgotten about that cute Stormtrooper Snuggie someone gave him for Christmas. When he finally opened the box, there was the Star Wars-themed sleeved blanket, and a slip of paper giving him the bad news: He had, without doing a thing, given up his right to sue the Snuggie’s manufacturer. [More]

Adam Fagen

Did You Get A Gadget For Christmas? It’s Time To Opt Out Of Mandatory Arbitration!

Did you receive any fun gadgets as holiday gifts? If so, it’s time to check over that user agreement most people usually ignore to see if you have signed away your legal rights, or if you still have a chance to protect your right to a day in court. [More]