Search results for: dell hell

Dell Incapable Of Selling Man TV

Dell Incapable Of Selling Man TV

On Black Friday, Rich attempted to give money to Dell to purchase a TV. He failed in this endeavor and Dell doesn’t seem to care, despite sending him 5 order acknowledgement emails. [More]

There Are No TVs Here, Only Dell Hell And Despair

There Are No TVs Here, Only Dell Hell And Despair

Brandon tells Consumerist that he found the best deal around on a huge Vizio TV from Dell. Unfortunately, instead of finding himself in 47″ HDTV bliss, Brandon found himself condemned to weeks in Dell Hell, while the company threw out empty promises and conflicting excuses, and in the end simply can’t deliver the television that Brandon purchased. [More]

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  • Court Docs Reveal Dell Sold Computers It Knew Would Fail

    Court Docs Reveal Dell Sold Computers It Knew Would Fail

    Seem Dell has a hell all of its own. Newly unsealed court documents show that Dell sold computers knowing they would go kaput. The documents reveal that Dell sold nearly 12 million Optiplex machines between 2003-2005 with leaky capacitors that caused problems in 97% of the cases in over three years. Leaky capacitors lead to device failure, and can even cause the computer to become ablaze with fire. [More]

    How Consumerists Are Saving Money With Consumerist

    How Consumerists Are Saving Money With Consumerist

    Consumerist readers are saving money left and right using tips and techniques they learned about here from posts and from other commenters. Here’s just a few a few of the ways they’re able to hold onto more of their hard-earned cash: [More]

    Let's Raise $10,000 In Two Weeks

    Let's Raise $10,000 In Two Weeks

    We save you money. Spare you hassle. Satisfy your longing for righteous revenge. And give you the advantage over corporate self-interest. Tip us $10 and get Consumerist on its way to its goal of raising $10,000 in the next two weeks. [More]

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  • Dell's Tech Support Will Stop At Nothing To Help Break Your Computer

    Dell's Tech Support Will Stop At Nothing To Help Break Your Computer

    Janna’s Dell laptop broke, but it was still under warranty. She tells Consumerist that she contacted their technical support by web chat, imagining that it would be simple and easy to get a computer under warranty repaired. Her journey through Dell’s tech support began with the chat rep encouraging her to grab a screwdriver and take her computer apart herself, and somehow got even more discouraging from there. When she finally got Dell to take the laptop in for repairs, Dell somehow helpfully cracked her LCD. [More]

    Use Spanish To Slice Through CSR Phone Hell

    Use Spanish To Slice Through CSR Phone Hell

    Christopher says there are advantages to pressing “2.” According to him, United States-based call centers give Spanish speakers fewer hoops to jump through before they get answers. He writes: [More]

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    NFL Not Going To Budge On Blackouts — Will Post Games Online

    NFL Not Going To Budge On Blackouts — Will Post Games Online

    The NFL’s blackout rule — which prevents games from being broadcast in home markets if there is no sellout — is coming under fire lately as some teams (ok, let’s face it, we’re talking about Jacksonville) might not have a single home sellout all season.

    Dell Support Tech Accidentally Gives Away Free Advice

    Dell Support Tech Accidentally Gives Away Free Advice

    Our reader humphrmi recently managed to avoid shelling out unnecessary bucks for paid technical support from Dell. His secret? Listening very carefully to the support rep, who inadvertently gave away the info he was trying to get humphrmi to pay for. Which is good, since that information was only one sentence long.

    UPS Damages $1,700 Worth Of Shipped Items, Admits They Messed Up, Still Won't Pay

    UPS Damages $1,700 Worth Of Shipped Items, Admits They Messed Up, Still Won't Pay

    Awesomely-named reader DrSpaceMonkey tells us he shipped some stuff to himself during a move, discovered it was damaged, and now can’t collect on his insurance.

    Dell Offers You $310,000 – What Credit Crunch?

    Travis is well aware that there’s a credit crunch on. That’s why he was surprised when, according to a mailing he received, Dell decided to increase his credit line. Not by a little, either. They increased it from $2,500 to $310,000. Wha? How does that happen? He’s just a regular consumer. Does anyone who isn’t an IT professional need a $310,000 Dell credit line?

    Worst Company In America: Dell VS Chrysler

    Worst Company In America: Dell VS Chrysler

    Dell hell? Or another car company being propped up by the government? Which is worse?

    Chrysler Buys Ads Thanking You For Tax Money, You Get Pissed, Chrysler Censors You

    Chrysler Buys Ads Thanking You For Tax Money, You Get Pissed, Chrysler Censors You

    Here’s a sad little saga. After convincing our government that it was responsible enough and commercially viable enough to deserve a multi-billion-dollar bailout, Chrysler spent some of the money taking out full page ads in The Wall Street Journal and USAToday, thanking America for its money. They also posted these ads proudly on their blog. The reaction from actual Americans was, um, harsh.