The death of a beloved pet is a horrible experience. It’s even more heart-rending when that pet dies while in the care of someone else while you’re away. So it’s not surprising that a Texas couple is upset that they couldn’t get information about what may have caused their 3-year-old dog to pass away while staying at a PetSmart Hotel. [More]
“A Petsmart adoption clinic ended in tragedy” is a sentence that I never expected to write. That’s what happened after a terrible altercation at a Petsmart store in Georgia, where a customer stabbed a homeless pit bull, claiming that she attacked his own dog. The stab wounds were so severe that she was euthanized. [More]
In the Recall Roundup for August, dangerous beanbag chairs and overheating heaters could lurk around every corner, and there could be a defective car in your garage right now. Don’t be scared, though. The CPSC is here to protect us all from toppling bar stools and overheating night lights. [More]
In the past two days, Petco and PetSmart, two of the country’s biggest names in pet supplies, have said they will stop selling pet treats made in China over concerns about the safety of those products. [More]
In this month’s Recall Roundup, a lawnmower keeps going even after its operator has dismounted, computer batteries overheat, fireplaces explode, and a self-destructing goldfish bowl is no place for fish. (Actually, a goldfish bowl is no place for a goldfish: take the $20 you get back and put it toward an aquarium.) [More]
How much of a discount should a store place on an item for it to really matter? One cent? One dollar? Does the branding of a “stock up” sale matter when the item on sale is something that you shouldn’t really keep stockpiled in the first place? These are the questions that we ponder here at Consumerist HQ when we read your submissions. [More]
Most of us have the next couple of days off from work, which is fine since most of us have jobs where the well-being of a domesticated animal is not at stake. But one PetSmart volunteer says Corporate HQ has decreed that employees can’t come in on Christmas to check on the cats in the stores, which he believes is putting these animals at risk. [More]
This weekend, two readers sent us very similar “holiday creep” photos from two different kinds of retailers. Secret Consumerist synchronicity? Maybe. Or maybe the week before Christmas is now the universal time to put Valentine’s Day stuff out. [More]
Did you miss shopping Black Friday sales last year and have regretted it ever since? Don’t. Our friends over at NerdWallet nerded over this year’s “leaked” Black Friday ads and determined that so far, nine out of ten stores are offering the same exact items on sale at the same exact prices. [More]
Tom and his wife are facing a scary proposition: termites. In their home. They’re renters, so they called the landlords. That’s why people rent, right? So they have landlords who will take care of this stuff. And their landlords are happy to take care of it: by calling in exterminators to tent the house and kill any pests inside. That’s okay, but requires vacating the house for a few days. Tom and Mrs. Tom don’t have the money to cover a motel stay up front for the time they’ll be required to be out of the house. Sure, they could sleep in their car and hang out at the library or something when they’re not at work, but they have dogs. And they live in Florida. It’s August. Even the cheapest motels that allow dogs are too expensive. What should they do?
A couple is suing a PetSmart in California, claiming that their puppy died as a result of injuries it sustained during a grooming session. They say their four-month-old English bulldog was “healthy and happy” when they brought it to PetSmart last May, but then took a turn for the worse while in the groomer’s care.
As nice as it is to have a furry, feathered or fishy companion around the house, between food, medicine, the vet and other expenses, it can sometimes add up to a lot of red ink in your checkbook.
Wellness is a higher-end brand of dog and cat food that’s now even carried at Petsmart. After discovering that some flavors didn’t contain enough thiamine (Vitamin B1), an absolutely essential nutrient for cats, the company announced a voluntary recall of all canned cat food manufactured between certain dates.
Beware any service that’s sold to you with the promise that you can “cancel at any time.” Brian claims that he was misled into buying a $29/month “wellness plan” for his dog. He was told that he could cancel the plan after the first year with no early termination fee. That’s apparently not what the actual contract says, and now he’s stuck paying either a fee, or for another year of the plan.