Comments Code

Consumerist is a forum for friendly, interesting, and independent discussion of marketplace and consumer issues. With that in mind, we have crafted a code of etiquette.

Here are the rules of the road:

Absolutely no bullying.

No matter our individual circumstances, we’ve all had the experience of being bullied, mocked, humiliated and/or otherwise picked on by and individual or a group. Think about how you felt when it happened to you. Consumerist is not a forum for bullying.

There will also be no tolerance for the following:

Personal insults, sexism, racism, homophobia, xenophobia, partisan political ranting, or pedantry. Members who post these things will be politely escorted out.

Remember that you are speaking to a real human being.

It’s easy to forget that actual human beings are receiving the messages you are sending. If you wouldn’t say it to someone’s face, do not post it on Consumerist.

Stick to the point of the article.

Meta discussions of the website editorial direction, the Executive Editor’s bad haircut, or whether or not the article should have been written in the first place are not appropriate. If you have suggestions or feedback for the editors, please email with your comments.  We love to hear from you, but understand that not all articles will be to your specific taste, and that’s OK.

No repetitive, whiny, or boring “junk” comments.

These include, but are not limited to:

  •  “Why is this on Consumerist?”
  • “Slow news day?”
  • “People still ______?” (use dialup, eat fast food, breathe air, and so forth)
  •  “In before _____.”
  • “First.”
  • “LOL”
  • “+1” and “This.”

No spam, lobbying, recruiting, campaigning, marketing, advertising, self-promotion or pornography.

Take these activities elsewhere.

No sockpuppets.

If you comment about a company you work for, or pays you in some way, you must disclose this relationship in your comment.

No proofreading.

“If you’re the kind of person who insists on this or that ‘correct’ use… abandon your pedantry as I did mine. Dive into the open flowing waters and leave the stagnant canals be… Above all, let there be pleasure!”— Stephen Fry

Ignore trolls.

There are people who derive pleasure from getting other people all worked up. Do not engage with these people. Ignore them. If you spot a problem user, you can alert us at and we will investigate. Please don’t post comments that simply point out that others are breaking the rules. This is not a productive exercise.

If you edit your comment, please state the reason.

Currently, you may edit your comments for 15 minutes after you post them.  Edited posts are marked with an asterisk. Please include the reason for your edit. This will help eliminate confusion and is more transparent.

Please use the edit feature in good faith; for example, don’t add inflammatory or rule-breaking comments then edit them later to be deliberately confusing or avoid moderation. If you see a user doing this, please contact us at so we can take appropriate action.

One account per person and do not share your account with any other person.

No exceptions.

We reserve the right to edit or delete comments that do not meet our standards.

We’d rather not do this, but we will.

We remove egregiously disruptive users.

Though we would really prefer not to, we will deactivate the accounts of users who do not follow these guidelines. When making this sort of decision, we pay close attention to whether or not your comments are respectful of other people and on-topic. If you are contributing to the community and helping other people, you will be fine. If not…