Earlier today, a Southwest Airlines flight from Louisville to Baltimore had to be evacuated after smoke and fire began to spew out of a Samsung Galaxy Note 7, one that was replaced and should not have had an overheating battery. Now, the U.S. Consumer Product Safety Commission has confirmed that it is looking into this incident. [More]
Google’s customer support has come a long way since it first began selling Nexus mobile phones and Google Voice number ports to customers. However, the success of its new suite of devices depends on how well it’s able to provide customer and technical support for those devices. [More]
When you think of all the items that can recalled for being tainted by bacteria, “craft paint” is probably pretty low on that list. But if you’ve got some tempera paint sitting around the house or schoolroom for craft time, you’ll want to check to make sure it’s not included in a new, massive recall.
If you thought that it was confusing to carry around a stack of store charge cards, how about installing a stack of store-specific payment apps on your phone? Now joining Walmart, Cumberland Farms, and other QR code-happy retailers is Kohl’s Pay, a new module inside the store app that many customers already have installed. [More]
Offal — the edible organs and other trimmings from a livestock animal — gets a bad rap, mostly because of the initial ick-factor associated with the idea of chowing down on a brain, testicle, ear, or tail. The “offal” name certainly hasn’t helped. Yet for folks around the world, these “variety meats” are everyday fare. [More]
After a report this week claimed Yahoo built a tool specially designed to help U.S. intelligence and law enforcement agencies eavesdrop on its email users’ conversations, the tech company has issued another, lengthier response, without flat out denying anything. [More]
Some companies have distinct ties to their geographical roots, whether it’s Walmart and Bentonville, L.L.Bean and Maine, Hershey and, well.. Hershey, or Cabela’s and the small Nebraska city of Sidney. But now that the outdoor goods retailer has been snapped up by Bass Pro Shops for $5.5 billion, what will happen to this town of around 7,000 people?
Though there are many kinds of surprises you might find on your bill after a trip to the hospital, some seem too strange to be true. For example, a new father in Utah who was amused to find a charge for the moment his wife held their newborn baby against her chest. What in the world? [More]
We’ve heard from dozens and dozens of readers who have had trouble exchanging their defective Samsung Galaxy Note 7 phones since the recall became official. Consumers who do get their hands on new phones, though, are supposed to be able to trust that those units are safe — or at least, as safe as any other new phone — and are not going to catch fire while in use. [More]
You’re a savvy shopper, a well-educated consumer. You know to shop around to look for the best price on something before you fork over your cash. And after doing all your homework, you find out from Facebook that a friend on the other side of the country got the same item from the same website for less than you just paid. Why? How? Because an algorithm decided how much each of you should pay, and there’s nothing you can do about it. [More]
It’s not uncommon for an airline to partner with hotel chains to earn and/or use rewards points, but now some carriers are looking at the growing sharing economy and seeing potential for rewards partnerships. [More]
Doctor Who Endorsed Sketchy Joint Pain Supplement Failed To Mention She Was Married To Company’s Owner
When you turn on the TV and there are one of those infomercials that pretend to be a talk show, you’re probably justified in questioning the bona fides of anyone endorsing the product being sold. Case in point: A joint pain supplement that not only made unsubstantiated claims about being able to treat medical conditions like fibromyalgia and rheumatoid arthritis, but which failed to mention that the doctor endorsing the supplement also just happened to be married to the company’s owner. [More]
There are people out there who collect just about everything, and one growing market is arcade tokens. If you have any Chuck E. Cheese’s tokens lurking in a drawer or jewelry box, they’re about to become slightly more valuable: the chain is about to switch from custom-made tokens to stored-value cards, making it easier to track individual players and restore lost balances. [More]
As more consumers become interested in where their food — drinks included — comes from, McDonald’s is pledging to buy 100% of its coffee from sustainable sources by 2020. [More]
When you purchase a brand new phone — say the iPhone 7 — you would expect to get the same or better service on your wireless network, right? Apparently not, at least for some Verizon Wireless customers who say their new iPhones are randomly losing their cellular connection in areas where service has not previously been a problem. [More]