Realizing that the business of selling consoles and physical copies of new and used games in malls won’t last forever, GameStop has been working to diversify its business, acquiring related businesses ranging from third-party Apple store chain Simply Mac to pop culture purveyor ThinkGeek. The company is now starting a new venture even more closely related to its core business: GameTrust, which will publish games from outside developers, and distribute them to its customers. [More]
GameStop’s executives predict that three years from now, at least half of the company’s revenues will come from things that aren’t games. Should they think about changing their name, then? Nah, CEO Paul Raines said in an interview this week: they could change their name in the future, but for now games are still what they’re about. Like most things in life, though, that could change in the future. [More]
Stuff breaks, and sometimes you have to throw it out. That’s life. However, when a dumpster diver discovered a batch of games and equipment thrown away outside of a GameStop store, he was angry when he discovered that many of the items had been deliberately destroyed. Why scratch up games that could be donated to a hospital games room or some other place where people in need could have fun? [More]
You might associate GameStop with video game consoles and software for your computer, but the chain is looking ahead. They’re looking toward a future where everyone plays games on the mobile phones in their pockets…and, more importantly, needs somewhere to buy those phones. That means closing around 125 GameStop stores, and adding new shops in other brands that the company owns: Spring Mobile, Simply Mac, and authorized sellers of Cricket Wireless. [More]
There are a lot of websites out there that are happy to take your electronics, games, music, and movies off your hands for a modest fee. You unload your stuff with a minimum of effort, and the buyer resells your old crap in volumes that regular consumers can hardly comprehend. Where’s the best place to unload your stuff, though? Does it really matter? [More]
When you need a place to stash your money that isn’t a shoebox under the bed, it can be hard to find a good option. Minimum balance requirements, fees for the privilege of having an account…it’s all very complicated, especially if you don’t have a lot of money to deposit. Simplify things by joining the First National Bank of GameStop. [More]
Back in 2012, Nintendo published a game called Xenoblade Chronicles. It was only sold at GameStop and directly from Nintendo, and they only published a limited number of copies. It was scarce and hard to get hold of until very recently. It was like someone found a hidden warehouse: every GameStop store in the country suddenly had bushels of copies to sell at $90 each. Where did these games come from? [More]
Joseph wanted to buy a PSVita, and went to GameStop to see whether they had one available. New or used, didn’t matter. They didn’t have any in stock, but told him that they could order one online for him, and it would arrive in three business days, with free delivery. That was fine by him, until he learned what he had actually bought: a refurbished Vita, yes, but one that would take as long as nine days to ship to his house.
Michael doesn’t remember registering his gift card with GameStop, and he didn’t associate his cell phone number directly with it. He might have used his PowerUp card to make a purchase using that gift card, but didn’t realize that he was linking them up. Or that GameStop would call him up to pester him about his unspent gift card balance.
We often hear from people who vow that they’ll never shop at GameStop again after one last straw of a terrible shopping experience. They’re usually not ex-employees, though. Marisa used to work at GameStop. It was a while ago: before, she claims, staffers were encouraged to sell quite so aggressively. Advanced sales techniques and even exceptionally good interpersonal skills aren’t required for employment at GameStop, or so we hear. Marisa’s experience annoyed even someone who used to spend hours in the store, though. That says something. She’s all irrational and expected staffers to know something about games.
If you’ve ever wondered why we don’t post more pleasant stories about GameStop, it’s because we don’t get many positive stories about the video game retailer. So when one reader wrote in to share the tale of a GameStop that went the extra mile to solve a $500 issue, our ears perked up.
AC used to shop at Gamestop a lot, but has vowed not to go back. Why? Somehow, the odds caught up with him and he has ended up with three defective Nintendo DSes in a row, all purchased from the same store. Return a defective one, get another. Return a defective one, get another. Not wanting to continue the cycle, he sent this letter to GameStop more than a week ago. They have not responded.
The game Brett wanted for his computer is compatible with both Windows and MacOS, in theory. He went to GameStop to buy a physical copy, and learned that he had to buy it as a download instead. They sold him a download code and he went home to get his new game. That’s when he learned that GameStop’s Impulse download platform might sell Mac-compatible games, but the program itself is Windows-only. Brett wants to warn other gamers…and to vent.
While some experienced buyers of used video games may know that the “free additional content” burst on game’s packaging probably only applied to the original purchase of the game. But as part of a class-action settlement announced earlier today, GameStop stores in California will now alert buyers that any additional downloadable content (aka DLC) will likely have to be purchased separately.
If you’ve got a stack of old GameCube games you’ve been waiting to unload at GameStop for a tiny bit of cash or in-store credit, you’d better take care of the transaction by the close of business Sunday. Starting a week from today, the monolithic game retailer will no longer accept games, accessories or systems from Nintendo’s obsolete console.
With all other remaining contenders having had their time trying to shoot each other with crossbows or burn each other alive with wildfire in the vast, Worst Company In America Hunger Games arena, Round Two comes to a close with this match-up between two reviled retailers.
The floor of the Worst Company In America BattleDome is stained with the blood of the vanquished. But only one company can earn the privilege of placing the WCIA Golden Poo in its trophy case, so the violence must continue.
Everyone else might be thanking God it’s Friday, but not the companies that had to start off their weekend by beating the ever-loving crud out of each other in the Worst Company America Thunderdome.