Mobile wallets and payment apps: they’re supposed to make it simpler and easier to pay for stuff, or at least let us grab lunch when we’ve forgotten our wallet. Yet there’s now a wide variety of payment apps out there, including systems that are only for one brand of phone (Samsung Pay, Apple Pay) or only for one retailer (Walmart Pay). Which can you use for what purpose? Which is compatible with ancient smartphones? [More]
A few weeks ago, a news story circulated about a cute and successful Kickstarter funding campaign. The story behind the product was simple: a woman who likes to cook eggs traveled through Asia, where adorable food molds are popular. She came home and designed a cat-shaped mold for cooking fried eggs, and the Internet threw money at her: more than $72,000 as of this writing. The end? No, not quite. [More]
It’s almost time for W-2s and other tax documents to start winging their way from employers to our homes, and for the anxiety-inducing yearly tax season to begin. But taxes don’t have to be scary if your dad is there to help. Or, if your own dad isn’t around or doesn’t know anything about taxes, how about my dad? [More]
Back in February, we posted the story of a reader who got a great deal from an online discount vendor on a Samsung MP3 player, but learned that there was a reason why the deal was so fab. It had been manufactured for the Chinese market, not the United States market, and made its way to her pocket through gray market channels. That meant that it didn’t have a warranty through Samsung USA: if she wanted to fix it, she had to send it for repair in Hong Kong. Okay, but what’s the “gray market?” [More]
Usually, our staff Certified Tax Cat handles readers’ questions about taxes, but he’s currently at a Warby Parker showroom shopping for some even less fashionable glasses. Filling in for him is Laura’s dad, a retired accountant and real live independent tax preparer. Exclusively on Consumerist this spring, Tax Dad answers your questions. [More]
Usually, our staff Certified Tax Cat handles readers’ questions about taxes, but he got his tax refund early this year and is on vacation, taking a salmon-watching cruise on the Pacific coast. Filling in for him is Laura’s dad, a retired accountant and real live independent tax preparer. Exclusively on Consumerist this spring, Tax Dad answers your questions. [More]
Seriously old-school Consumerist fans might remember Ask Meghann’s Dad, where readers sent in questions about electrical wiring and home repair, and Mr. Marco was all competent and helpful. During a meeting to think of new story ideas, we remembered this and asked ourselves: what other experts do we have access to who are also related to us? Why, there’s our very own Tax Dad, independent tax preparer John Northrup. [More]
For our younger readers who aren’t familiar, a newspaper is sort of like Google News, but all printed on a piece of paper, and it doesn’t update automatically. Newspapers don’t automatically appear on your doorstep, though. It might seem like magic, but there’s a real person who bundles up those papers and drives around in all kinds of weather to get them on your doorstep before you wake up. Reader Auron, a newspaper carrier, responded to our call for readers to tell us what they wish the general public knew about their jobs.
Do you have questions about how the business of retail works from the other side of the register? Are you curious about store credit cards, loyalty cards, confusing signage, women’s clothing sizes, loss prevention, sales goals, the all-consuming power of Corporate, or other things that form the basis of most Consumerist complaints? The Consumerist’s Mystery Manager is here to answer your questions.
On March 15, 1962, President Kennedy addressed Congress and called for everyone to recognize four basic consumer rights — the right to safety, the right to be informed, the right to choose, and the right to be heard. It’s a message worth repeating.
Every year around this time, Tax Cat emerges from his basket to answer questions and offer advice to you, the fine people of the internet.
Extended warranty plans are generally known as being bad deals for consumers. But how specifically are they bad? An insider who works, begrudgingly, for an extended service plan company lays out some of the worst extended warranty deals to watch out for when shopping this holiday season.
I was cruising down I-95 to Maryland to see my uncle’s bluegrass band with my step-father in the passenger seat and my wife in the back, when I noticed my Hertz rental wasn’t steering as responsively as before. The tire pressure indicator light went on, then the passenger-side airbag light was on steady, and so was the car temperature gauge.
Last night I caught an advance screening of a new documentary, “Revenge of the Electric Car.” It’s by the same director who did “Who Killed The Electric Car?” except this story ends in triumph instead of tragedy.
If the responsibility has fallen on your shoulders to close up the accounts and cancel the contracts of a loved one who passed away, it can be a painful, slow, and confusing process. Here are 9 tips to make it go smoother.