Six million people have rewards accounts at Starbucks, but it might not be accurate to call them loyalty cards. Yes, Starbucks uses cards and apps to store gift card balances and keep track of what customers buy, but don’t look for them to start handing out more discounts as they collect more data on you. If someone is already coming in five days a week, the goal isn’t to charge them less: it’s to make sure they don’t stop coming. [More]
When Starbucks announced last year that the company supported the legalization of same-sex marriage in its mother state of Washington, opponents of the measure were less than pleased. The National Organization for Marriage launched a boycott of Starbucks, pledging to hit the company where it hurt — in its pocket. But CEO Howard Schultz says he didn’t give a toot about sales when it comes down to it.
UPDATE: Looks like Starbucks knew what it was doing — since we published this story earlier today, a New york judge has ruled that Mayor Bloomberg’s ban on large sugary drinks is invalid. [More]
Is A “Quadriginoctuple Frap” The Priciest Starbucks Drink Ever Ordered Or A Scary Medical Procedure?
First of all, if you guessed “scary medical procedure,” we’re very happy to inform you that you are wrong and whew, because that would be terrifying to have your inside parts topped with whipped cream. The so-called “quadriginoctuple frap” is what one guy is claiming as the most expensive drink ever ordered at Starbucks, checking in at $47.30 and sloshing around in a 52-ounce mug. [More]
When a would-be robber asked for all of the cash in the register of an Alabama Starbucks, either a quick-thinking cashier or the limits of technology got in his way. According to police, the cashier told him that the drawer wouldn’t open….so would he like a free coffee instead? Score! Free coffee! [More]
Based off some very unscientific and off-the-cuff polling, it sounds like Starbucks’ new reusable $1 cups are pretty popular with the public so far. But once the initial novelty wears off, will anyone actually remember to bring the dang things in? After all, how many times have you arrived at the grocery store only to realize you’ve forgotten your environmentally-friendly shopping bags? [More]
Do you remember to bring your reusable tote bag to the grocery store for a ten-cent discount? Would you remember to bring an inexpensive reusable tumbler back to Starbucks for your daily coffee? Starbucks is hoping that some people do, offering the new cups and a discount in an effort to cut back on the total number of cups the the chain uses per year.
If you’ve passed a street corner in your neighborhood and wished there was a Starbucks there instead of having to walk all the way to the next corner, you’re in luck: The company has announced it’s opening at least 1,500 new cafes as part of a broader plan to expand by 2017. Which means yes, Starbucks will be even more ubiquitous. [More]
There are people who are willing to plunk down $7 for a cup of coffee every day at Starbucks, or those who carve out decent slice of their budgets to ensure they get a venti latte with all the syrupy extras on a constant basis, so the idea of spending $450 on a shiny new steel Starbucks gift card really isn’t that much of a leap. And it will come with the cachet of being one of only 5,000 in existence. We can just sense the caffeinated drool out there right now. [More]
A Starbucks store in Greencastle, IN, recently handed over a check to the local chapter of the Humane Society, representing the full amount of tips taken in by the coffee shop in September and October. [More]
Reddit user Larebearspear had a rotten experience at Starbucks, and shared it with the /r/talesfromretail subreddit. Now, normally the community is for retail workers to share stories from the other side of the counter. But some experiences are so terrible that you just can’t be sympathetic, no matter how many terrible customers you’ve dealt with in your day. That was this trip to Starbucks.
If you’re not familiar with Teavana, they’re a chain of about 300 mall shops that sell exotic (and expensive) loose-leaf teas, along with pricey tea-holding tins and tea-making accessories. Starbucks, which already owns a tea brand (Tazo) sees something special in Teavana, and has purchased the company for $620 million in cash. [More]
Given all the permutations possible with the various coffees, flavorings, milks and whatnot at coffee shops like Starbucks, baristas are asked to create all sorts of odd concoctions. But some things just can’t happen. [More]
A soy-fueled storm is brewing in the Internets today, as we’ve heard from Consumerist readers who received an email update about changes to their Starbucks Gold Cards. Sure, Starbucks loyalists will now get a free drink or food item after every 12 purchases instead of 15, but if those card-carriers happen to be lactose intolerant or otherwise indisposed toward dairy, they’ll have to start paying for their soy, as well as syrups.
Nobody wants stale old muffins and the coffee ground leavings at day’s end, but instead of just dumping that stuff in a landfill, Starbucks says it’s trying out a new recycling process that would turn said items into bio-plastics and laundry detergent. Wiping up those carbon footprints is always a good thing.
Starbucks and Square are totally hooking up and aren’t afraid to let everyone know about it. The sprawling, ubiquitous coffee chain says it’s going to invest $25 million in Square as part of the deal, which will also have Square processing the retailer’s debit and credit card purchases.
It’s been rumored for quite some time that California-based Peet’s Coffee & Tea Inc. was up for sale, and many people have been sipping on their beverages, waiting for the seemingly inevitable announcement that Starbucks would be the buyer. And then comes today’s news that Peet’s has been purchased for $977.6 million, not by Daddy Starbucks, but by German conglomerate Joh. A. Benckiser.