Manoj has a very important piece of advice for Consumerist readers: don’t carry a large balance in your Skype account. We actually published a post last year entitled, “Here’s Why You Shouldn’t Carry A Large Balance In Your Skype Account,” but it’s an important lesson that bears repeating, like “keep your receipts for major purchases” or “don’t shop at Sears.”
Some strange things happened to Rob’s Skype account recently, Scammers drained his account balance and tried to steal money from his credit card, too. While his credit card remained untouched, and his account is now secure, he’d still like that stolen balance back. Skype is awfully sorry, but he’s not going to get that money back.
What do you do when you’ve got $8 billion burning a hole in your pocket? If you’re Microsoft, you head to the corner store and pick yourself up a Skype. A report says the software giant is on the verge of completing a mega-deal to turn itself into a more formidable player in online video communication.
Looking to dial up another income stream, Skype plans to start running ads on its home tab, and promises they’ll be unobtrusive solicitations from the likes of Groupon, Visa and Universal Pictures.
Following last week’s 24-hour crash that left millions of Skype customers searching for landlines, the online phone company is offering some token compensation to those who were inconvenienced.
No, it’s not just you. A Skype “supernode” outage has left millions of users without access to the popular Internet phone service. According to company engineers, the problem may last a few more hours, and video calling may not be available until even later.
Bryan wanted to get his hands on the Kinect motion-sensor controller for the Xbox 360, and ordered it on Sears.com, expecting it to come well before Christmas. That was a week ago, and Bryan has a Kinect now, but no thanks to Sears, on which he gave up due to broken promises and poor customer service.