Did you know that there’s a seven-year time limit on PayPal chargebacks? Yeah, neither did we, and neither did Dan. He still had to fork over $38.41 owed to PayPal from an an unknown account belonging to him, even though he didn’t recognize it. What?
After having used eBay for 10 years, Daniel has vowed to never do it again. “If I have something I know I can sell on eBay,” he wrote in a letter to eBay executives, “I’ll give it away before listing it.” Why is Daniel so steamed?
Apple’s new version of Mac OS has some new and exciting features, and for Mac fans is a bargain at only $30. It is not, however, worth three times that. Or even $4,000. That’s what some customers have paid, without exactly meaning to. More than one person has come forward complaining that their PayPal accounts, linked to their iTunes accounts, are getting charged for their purchase of OS 10.7 Lion over. And over. And over.
Kate works as a freelance something-or-other, and uses PayPal to bill her clients. She received a $2,000 deposit from a client after a period without working, and needs the money to pay bills right now. Because her client didn’t have a verified PayPal account and was using identity theft protection, his original payment got flagged as fraudulent. A new payment has been stuck in PayPal limbo: not fraudulent, but alsonot not released to Kate, and seemingly no one at PayPal is able to help her. Update: The issue has been resolved.
Three of the nation’s biggest banks have teamed up to offer a new payment service that lets you transfer money from your bank account using only a cell phone number or email address. It’s called clearXchange and it’s being offered to Chase, Bank of America and Wells Fargo customers. An inkling of how it will work is revealed on the initiative’s placeholder web page.
Visa is launching a new service that will let people send each other money from their Visa or bank account to each other’s Visa debit, credit or prepaid card, as we noted yesterday. But while this will open up new vistas of convenience, and offer a way for people who are sick of scammers exploiting Paypal’s refund system to conduct transactions, I would at the same time expect to see new kinds of advance fee fraud using the service.
Like having to choose between a punch in the face or a kick in the gut, there are no good guys in today’s early WCIA bout!
In news that should have perennial Worst Company In America candidate PayPal quaking in its boots, Visa has announced it is working on a service that will allow users to send money — from their Visa card, bank account or even cash — directly to another person’s Visa debit, credit or prepaid card.
In it’s all-out legal quest to stomp an alleged hacker who released a PS3 jailbreak, Sony continues to seem to get whatever information it wants via legal channels. After being allowed to collect the IP addresses of anyone who visited the alleged hacker’s site, Sony has now been given the go-ahead from a federal magistrate to collect the man’s PayPal records.
For the sixth year in a row, we asked Consumerist readers to send us their nominations for our Worst Company In America tournament. And this year’s response was the greatest by far.
When Russell contacted PayPal about what appeared to be fraud on his account, he rather naively assumed that his being proactive would pay off, and keep his checking account balance safe from the fraudsters. Not so fast! He wants to warn others not to be naive enough to actually believe what PayPal says.
Kentaro already went through a dispute resolution with PayPal for an HTC Droid Eris he sold on eBay. He says the reason for the dispute no longer exists, and anyway, he won and that was supposed to be the end of it. But now he owes $287, according to PayPal.
April is thankful she didn’t keep a bunch of money in her PayPal account because she can’t touch the buck and change she has left in there. Her crime: moving and failing to convince PayPal she’s the same person. She says PayPal won’t let her re-activate or close the account no matter how much proof she provides.
Like the idea of the Paypal security key fob, which auto-generates a 6-digit code that must be entered every time you use your Paypal account, but not so hot on its bulky shape? This year Paypal introduced a credit-card sized design that fits inside your wallet.
PayPal exists to make money, not to help you. That’s why the unregulated money broker likes to ensure that when you pay with a linked account, you pay via the ATM debit card setting, because it’s cheaper for PayPal. Of course, that “savings” is sometimes deducted from you in the form of a transaction fee by your bank, but PayPal doesn’t care. If you want to change that payment method the next time you use PayPal, be prepared to jump through a lot of hoops.
Last August, a homeowner in Massapequa, NY — the town that gave us the Baldwin brothers, Jerry Seinfeld, Steve Guttenberg, Marvin Hamlisch and Joey Buttafuoco — began selling raffle tickets at $50 a pop for a chance to win his 5-bedroom, 4-bath house. Eight months and 10,000 raffle tickets later, he still hasn’t given the house away.
Here it is folks, the final match-up of the WCIA Elite 8… And it’s a doozy. Hailing from sunny Florida is the king of undervalued bling, Cash4Gold! And flying in from the West Coast just to prove they know a thing or two about horrendous customer service and questionable business practices, it’s every Internet user’s frenemy, PayPal!