Twenty years ago, I was impressed with technology that let me print a pixelated version of my own picture on a dot matrix printer in my middle school technology class. I also was impressed with a new Gap brand then in pilot phase, called “The Old Navy Clothing Company.” Now people photograph ourselves daily, and Old Navy is everywhere. The clothing brand is celebrating its 20th anniversary with…pixelated selfies. [More]
Rules are rules, and getting some special deals requires playing by the rules. If a company’s website lets you use multiple coupon codes together, then that means that the codes can be combined, no matter what the coupon fine print says, right? Well, no. [More]
According to police, a 24-year-old Minnesota man went on a voyeuristic rampage at a local mall in April, slipping his iPhone under the door of a Gap changing room, up a shopper’s skirt, and into a ladies’ room stall. Surveillance camera footage and information from a Gap worker who happened to have attended high school with the suspect led to his arrest. [More]
If you go shopping on Black Friday at a clothing store, you should take the time to brave the fitting rooms, no matter how long the lines are. Nick learned this the hard way, buying three pairs of jeans for $15 each. He made it out of the store unscathed, but when he got home, found that the jeans didn’t fit. Boo. Oh, well, he can just take them back to the store and swap them for the correct size, right? Not so fast!
Is it the fault of the Gap or of the U.S. Postal Service that this coupon arrived in Bryan’s mailbox on the only day that it could be used? Yes, this coupon showed up in his mailbox on November 17th. “My mail doesn’t come till mid afternoon. Most likely I am not going to want to go to the mall spur of the moment,” he writes. [More]
Tis the season to get mad at companies for not living up to our standards! Netflix, Overstock.com and Gap were just a few of the holiday disappointments this year in the realm of online shopping, according to a new survey of consumers.
Some retailers have the practical policy that if the price advertised on their website for a product, that price will be matched in a physical store. Not so with Gap, apparently, as Consumerist reader Cara says she tried to get a price adjustment recently and was denied.
Spotting a 40% off sale is a gleeful event — better than a measly 30% and almost at that sweet half-off price. So when Andrew stumbled upon just such a sale online at Banana Republic’s site yesterday, he acted quickly to nab some of his favorite items. Speed didn’t matter, in this case.
After years of being trained to dread contacting a company via phone, lest we get trapped in the automated phone tree, customers are turning to e-mail for resolving their customer service issues. And while a new study shows that a majority of the top online retailers did a passable job of replying to customer inquiries, a handful of websites apparently decided to give their e-mail customer service teams some extra time off this holiday season.
When Jessica went shopping at Banana Republic last month, she forgot her store credit card. That was OK, the sales clerk assured her: she just needed Jessica’s Social Security number and for her to sign off on the transaction in order to access her existing card data in the system. Most people are so used to having our forgotten store loyalty cards looked up using our phone numbers that this seems natural enough. Only it wasn’t – by providing her SSN and signature, Jessica was actually applying for a Banana Republic Visa card.
Earlier today, the folks at once-mammoth clothing retailer Gap Inc. announced plans to shutter even more of its namesake Gap stores in the U.S. over the next 14.5 months, bringing the total number of stores to only 700 by the end of 2013.
If we’d told you 10 years ago that Borders and Circuit City would vanish off the face of the planet and Blockbuster Video would be auctioned off to a satellite TV provider for pocket change, many people would have expressed disbelief. But those once-great stores have had their heyday in history, so now it’s time to look into the magic 8 ball to see if doom lies ahead for other major retailers.
Have you ever shopped for clothes online and said to yourself, “Man, I wish this could be more like Priceline, where I could name my own price, but the selection is limited and the deals not all that great?” The Gap is here to help you achieve that dream, with their new “Gap My Price” site. It’s as if Gap and Priceline got together and spawned a largely useless but mildly entertaining deal site that generates coupons you can’t use online.
When we noted the 100th anniversary of the Triangle Shirtwaist Factory fire on March 25, you might have looked at that and thought, phew, good thing stuff like that isn’t happening anymore. But in developing countries around the world with little to no worker rights and sweatshops paying pennies a day, it is. Like in Bangladesh in December 2010 when 29 workers died after a fire swept through the Hameem garment factory. The workers were trapped inside because guards had been ordered to lock the gates in the event of a fire in order to prevent clothes from being stolen during the confusion. The factory made clothes for GAP.