Perhaps in response to game publishers undercutting the value of its used games by stripping them of online play, GameStop is rolling out a new PowerUp rewards card that gives customers points for used and new game purchases, giving them discounts as well as coupons for food and movies. [More]
Brian loves him some Mario, so he pre-ordered seven copies of Super Mario Galaxy 2 at GameStop. When he went to pick up his games yesterday, when it was released, he was stonewalled and told the store could only give him five copies. Never mind he already had paid for all of them in full. [More]
Jason went into GameStop to trade in his Xbox 360, and experienced something odd. He says they refused to take his trade-in unless he bought new non-HD cables so they could test the system with the non-HD TVs they had in the store. [More]
A former GameStop employee and Consumerist reader wrote in to share her story of why she decided to quit her gig as a “Game Advisor” after learning that her store was knowingly reselling video games heisted from the local Best Buy store. [More]
Chris, who says he was sold an opened video game that was robbed of its voucher for a free poster and passed off as “new” by GameStop, got a refund from the game retailer. Then he took his business to Walmart, bought the game new and unopened and got the poster voucher. [More]
Update: GameStop let Chris return the game for a refund. [More]
Normally it’s a walk of shame for gamers to lug a pile of games to GameStop to get pennies on the dollar in cash or trade-in credit for stuff they probably didn’t finish and overpaid for. But a deal going on right now for the proverbial “limited time only” offers 50 percent in bonus trade-in credit for your games. [More]
Adam tried to buy some games at GameStop by using his credit card, but balked when the clerk demanded he show his ID. He alerted the higher-ups that the denial was a violation of the MasterCard merchant agreement, but the complaint fell on deaf ears. He writes: [More]
Joystiq reported last night that Game Crazy “plans to close 200 of its approximately 680 locations at the end of October.” There’s no official list of which stores are closing yet, so feel free to ask your local Game Crazy employees and see if you can scare them.
Kotaku reports that Toys R Us has gone nationwide with its video game trade-in initiative today. Now the chain is stepping on GameStop’s turf. The site’s Mike Fahey quotes a Toys R Us bigwig:
Blu-ray sales may be on the uptick, with sales up 72 percent so far over what they were last year at this point, but apparently the format isn’t so hot at GameStop, which is apparently phasing out accepting the high-definition movie discs in return for cash or store credit.
Dan’s son is learning an important consumer life lesson, which is that sometimes companies promise really fun things that just don’t happen. GameStop sent out a promotional e-mail about a really cool contest involving Backyard Baseball ’10. Except the contest isn’t working, and no one knows who can help Dan straighten it out.
Last week Nintendo released the Wii Motion Plus, a box you stick on to the bottom of a Wii remote to make the cute little video game system’s motion controls spaz out less and start obeying to your precise motion commands. Motion Plus only works with new games specifically made for the add-on, including Tiger Woods PGA Tour 10 and Grand Slam Tennis.