Target Math Makes Bulk Purchases Of Soap And Apple Juice More Expensive

Target Math Makes Bulk Purchases Of Soap And Apple Juice More Expensive

We buy in bulk to make things cheaper, right? No, that’s not how things always work. Sometimes you’re better off buying multiples of a smaller package to get the best price per unit. For some reason, this problem is especially prevalent at Target, leading us to call it “Target Math.” [More]

FBI Paid Multiple Best Buy Employees After Finding Illegal Content On Computers

Rob Lawton

As we told you last spring, lawyers for a California doctor accused of possessing child pornography claimed that the FBI had paid a Best Buy employee as an informant. Recently released court documents confirm that multiple Best Buy/Geek Squad staffers received money from the agency after telling the FBI about finding illegal content on customers’ devices. [More]

Xavier J. Peg

Calling Customer Service? An AI Is Picking The Agent That’s “Best” For You

Think back to the last time you had to call a real, live person in order to complete a purchase or have a problem resolved. How did it go? Did you and the customer service representative you spoke to have trouble understanding one another in some fundamental way? Or was it a smooth interaction, almost as if the CSR you spoke with was carefully hand-picked for you by robots?

If it’s the latter, it might be because the CSR you spoke with was in fact carefully hand-picked for you by robots. [More]

Flyinace2000

Got An Idea On How To Make ‘Internet Of Things’ More Secure? You Could Win $25,000

Internet-connected (“smart”) devices are becoming ubiquitous, but they have this persistent problem: they’re internet-connected. A huge number are extremely vulnerable to being taken over by bad actors, for a whole host of reasons. And so, before your fridge becomes part of the next record-breaking botnet, the Federal Trade Commission wants to give someone cold, hard, cash money for coming up with a way to prevent it. [More]

Amazon’s Alexa Integrated Into LG Refrigerator & Creepy, Blinking “Hub Robot”

Amazon’s Alexa Integrated Into LG Refrigerator & Creepy, Blinking “Hub Robot”

Amazon doesn’t really want to sell you Echo connected home speakers. It wants to you to use the Echo to buy stuff from Amazon. So it makes sense that the company’s virtual voice-activated assistant Alexa is continuing to branch out into other manufacturer’s products that can then be used to purchase items from Amazon. [More]

m01229

Is Redbox Removing Its Kiosks, Or Just Moving Them?

Reader Jerry noticed a trend in his neighborhood in New York City: the Redbox kiosks were starting to disappear. Is Redbox cutting back, is this a local issue, or has he fallen into a Redbox-less alternate universe? He asked us, and we tried to find out. [More]

Seiki

Amazon To Start Selling Actual FireTV TVs, Make Alexa Do More Things

CES — the annual Consumer Electronics Show — is about to light up Las Vegas for the rest of the week. So ’tis the season for tech news to come rolling on in from far and wide. Today’s big announcements come courtesy of Amazon, which wants to put its Fire interface and AI assistant Alexa basically everywhere. [More]

The 50 Most-Read Consumerist Stories Of 2016

Karen Chappell

After what feels like a decade, 2016 is mercifully over, but before we can move forward into the brave new year it’s time to bring the recycling bin over toward our locker and purge the bulging Trapper Keeper we’ve been cramming stories into for the last 12 months. [More]

From Jelly Donut Burgers To Fish Stick Pizza: The Year In Stunt Foods

From Jelly Donut Burgers To Fish Stick Pizza: The Year In Stunt Foods

Who wants a plain ol’ burger when you can have a burger burrito? Or cheese sticks when you can have Cheetos-dusted sticks fulfilled with macaroni? In 2016, you could have these interesting mashups and so much more, as fast food restaurants and snack companies continuously tried to one-up each other.  [More]

Phillip Pessar

When Is The Best Time To Buy A New TV?

Are you in the market for a new television? If so, your timing is good. While it’s common wisdom that TV deals are the best around the time of the Super Bowl, sales data also show that’s true. [More]

Josh J Street

Here’s A Huge List Of Holiday Movies You Can Stream Instead Of Talking To Your Family

The gifts have been opened, the whiskey has been added to the eggnog, and all you want i to stop talking to everyone who’s been getting on your nerves all day. Here’s to hoping you’ve got access to a streaming subscription service, and your father-in-law finally figured out where he put the piece of paper with the WiFi password on it. [More]

WSB-TV

Thieves Cut Hole In Target Roof, Go On Electronics Theft Spree

Thieves dead-set on getting their hands on goods that aren’t theirs — which is what makes them thieves in the first place — have been known to employ some extreme methods to pull off heists, like the two alleged ne’er-do-wells in the Atlanta area who recently created an unauthorized skylight in a local Target store. [More]

Settlements Allow Auto Dealers To Continue Selling Unrepaired Recalled Vehicles As “Safe”

frankieleon

If you bought a used car from a dealership that proudly claims to put each vehicle through “125-point” or “172-point” inspections, you might assume that your vehicle is safe to drive and that it isn’t under recall for a potentially deadly defect. However, a number of big names in used cars — including CarMax and General Motors — have recently entered into settlements with federal regulators that could allow used car dealers to continue marketing their vehicles as safe even while they may have unrepaired defects. [More]

Ben Schumin

USDA Asks Meat, Dairy Companies To Replace Confusing Expiration & Sell-By Labels With “Best If Used By” Date

Though almost every food item you buy at the supermarket has some sort of expiration date — under the headers of “Sell By,” “Use By,” “Use Before,” “Best Before,” among others — printed on the packaging, the truth is date labels are largely voluntary and determined by the food producers. If handled properly, most foods are perfectly safe to eat after whatever date is on the label, but stores and consumers throw away an inordinate amount of food every year simply because that date has passed. In an effort to reduce food waste, the federal government is hoping to encourage meat and dairy producers to all use the same phrase: “Best If Used By.” [More]

Speak Freely America: New Federal Law Outlaws Gag Clauses That Punish You For Negative Reviews

Great Beyond

A new federal law will be born today. If it is signed by President Obama, one of his final acts in office will be to enshrine into law one of the core principles on which Consumerist — now in its eleventh year — was founded: That honest consumers have the right to complain. [More]

Rahiem Storr on YouTube

Best Buy Workers Give Wii U To Teen Who Visited Nearly Every Day To Play Video Games

’Tis the season when we’re happy to hear stories of big-hearted folks out there among all the Grinches, people who take it upon themselves to make a stranger’s holiday merry and bright. Like the Best Buy employees in New York who bought a Wii U for a teenager who visited almost every day to play Smash Bros. at the store. [More]

Matthew Keys

Comcast Exec Admits That Net Neutrality Is Not As Scary As Industry Made It Out To Be

When the FCC finalized its new “net neutrality” rules in 2015, adding more regulatory control over broadband data services, the cable industry freaked out. Its biggest player, Comcast, claimed at the time that the federal oversight would be counterproductive, ineffective, and unlawful. Fast forward to present day, and one Comcast executive is admitting that these changes haven’t really had any effect on business. [More]