The Federal Communications Commission has been stewing over a proposal that would shake up the cable set-top box market for months. They’ve got a vote on the final proposal coming up this week, but in the face of partisan bickering and opposition from the cable industry, the matter has become controversial. So today, a whole passel of folks called on the FCC to approve the measure ASAP, for consumers’ sake.
Stop us if you’ve heard this one before: there’s a drug out there that does a very specific thing, and has no generic alternative. For years, it sold for a predictable three-figure price point. Then one day, if gets acquired by a new company and in just a few months, the price increases by more than 4000%. It is, unfortunately, such a common tale of late that we all know the general outline by heart. And now it seems to be happening again.
Best Buy has managed to survive, defying the expectations of experts and shoppers, by creating themed mini-stores and price-matching its online competition. Now the company has a new idea: teaming up with companies that make popular crowdfunded products to get them on the shelves of Best Buy. [More]
Samsung issued an official recall of the defective, flammable, potentially exploding Galaxy Note 7 phone just over a week ago. Since then, consumers who own the defective devices have been trying to get the exchanges they’re due… but it’s not always going so well. [More]
Nobody really wants their pocket to explode or their purse to catch fire. That’s bad. So owners of defective Samsung Galaxy Note 7 phones, which have a manufacturing defect in the battery that can lead it to catch fire or explode, have been told to exchange theirs. That, however, is proving much easier on paper than in reality. [More]
In late August, Samsung began delaying shipments of new Galaxy Note 7 phones amid reports of exploding and overheating devices. Then right before Labor Day it informally declared a sort-of recall without going through official channels or offering a proven remedy for the flaw. Now, two weeks later, the company has finally made the high-profile recall official. [More]
More than three years after an Australian teen’s photo of a shorter-than-a-foot Subway sandwich kicked off a series of lawsuits against the fast food chain — and nearly a year after those suits were settled — the matter is still pending before a federal appeals court. Not because the plaintiffs are asking for more or Subway is trying to wriggle out of the deal, but because a third party is saying the case was so frivolous there should have been no settlement at all. [More]
Negative-option subscriptions aren’t anything new: just ask any former member of Columbia House. Subscribers sign up for a service, and then receive something every month unless they specifically opt out. It’s become a popular model in fashion recently, and that includes the cosmetics subscription box from Julep, a company probably best known for its nail polishes. Today, the state of Washington announced that the company settled charges that its negative-option marketing for cosmetics boxes was deceptive. [More]
It took a whole lot of burritos and guacamole (which costs extra) to build Chipotle founder Steve Ells’ house, but if you’ve got about $4 million just collecting dust in your bank account, his former Denver home can be yours. [More]
A rough year for Gap Inc and some of its brands — Gap, Old Navy, and Banana Republic — just got rougher: A fire that tore through a major distribution warehouse for the retailer earlier this week means that customers in a busy region are going to have to wait longer than usual to get their hands on the stuff they paid for.
Microwaves are supposed to heat up your leftovers or make popcorn, not catch fire. So after learning about a handful of Whirlpool microwaves going up in smoke and/or flames, the company says it will recall more than 15,000 of the kitchen appliances. [More]
In the few markets where it exists — however sparingly — Google Fiber has managed to provide enough of a threat of competition that the nation’s biggest cable/telecom providers have been willing to cut prices and/or improve service. But a number of recent developments, including a report that the Fiber staff is being significantly downsized, have some questioning the future of the service. [More]
Volkswagen took another step in putting that whole “Dieselgate” thing behind it Thursday, filing a settlement agreement that would compensate dealers affected by the carmaker’s decision to equip more than 500,000 vehicles equipped with “defeat devices” used to skirt emission standards. [More]
A few years ago, it seemed like Best Buy was nothing more than a poorly decorated Amazon and Newegg showroom, and the business of big-box electronics stores was doomed. Sometimes, though, the popular wisdom isn’t true, and an electronics store that appears to be doomed can make a comeback. [More]
The cost of a life-saving EpiPen from drug maker Mylan increased as much as 600% in just nine years. That’s simply too much, lawmakers say, with some legislators now calling on the pharmaceutical giant to drop its price immediately, while others are pushing for a congressional hearing on the matter. [More]