When you owe money to the Internal Revenue Service, they don’t call you up. Instead, they send letters through the mail. Yet people send thousands of dollars every day to scammers in faraway call centers who claim to represent the federal government. If you don’t know that the call is a scam, it can be super scary to be threatened with seven years in prison over the phone. [More]
As CBS prepares to put bona fide original content — like the upcoming online-only version of Big Brother and next year’s new Star Trek: Discovery series — on its $6/month All Access streaming service, the network realizes that hey, maybe people will pay a bit more to avoid having to watch all those flippin’ commercials. [More]
When I was but a young Consumerist, the only way to get your hands on an American Girl doll — once parents had been successfully harangued into purchasing the pricey toy — was by mail order. Since then, Pleasant Company, now a subsidiary of Mattel, has 20 stores around the country dedicated to selling the dolls as well as a website. Times are changing yet again: starting next month, the dolls will also be available at Toys ‘R’ Us stores. [More]
If someone says “Would you like a strawberry?” you know exactly what they’re talking about. But what if someone asked for your opinion on Dulse: Would you understand that they were referencing an edible form of red algae, or maybe they’re talking about a character from Babylon 5? [More]
What do millennials––a generation loosely defined as “anyone younger than Consumerist’s senior staff”––want from the physical stores that they still visit? Discount chain Kmart hopes to solve that mystery, re-opening an existing store near its headquarters as a “revitalized and refreshed” concept store intended to attract younger shoppers. [More]
Just a month after Amazon announced it would partner with Wells Fargo to offer Prime members a discount on private student loans, nearly all traces of the criticized program have disappeared. [More]
After Beats Electronics and Music scored $3 billion when it became part of Apple, not everyone was happy. A former partner of Beats executives Dr. Dre and Jimmy Iovine, for one, who sued the pair in 2015, claiming they’d swindled him out of money that should’ve been his. A judge has now dismissed key claims in the former partner’s lawsuit. [More]
How many times have you looked at an Instagram photo on your smartphone and instinctively tapped the picture to get a closer look at the details captured, only to be reminded that the photo sharing site doesn’t support zoom? Countless. Well, that’s about to change, finally. [More]
Following Korean news reports of the batteries in some new Samsung Galaxy Note 7 phones catching fire or exploding, Samsung says it is delaying shipments of the device pending additional quality control testing. [More]
When you see a UPS or FedEx truck in your neighborhood on a weekday, or a U.S. Postal Service truck on a Sunday, they’re probably there with some kind of delivery from an online retailer, and that retailer is likely to be Amazon. As more of our everyday shopping happens online, someone will need to bring those items to our doorsteps, but it may not necessarily be the carriers we’re used to. [More]
Last week, Dropbox asked longtime users to update their login credentials after learning that their information may have been compromised nearly four years earlier. At the time, the file-sharing site didn’t say just how many users were affected by this breach, but a new report shows that more than 68 million accounts were involved.
When you think of designer goods that are prime targets for thieves, you might think of stuff like handbags, jewelry, and clothing, perhaps. But coolers? Really? [More]
All Walmarts are, bluntly, not created equal. Some have better customer service than others and are just plain more pleasant shopping experiences. And if you’ve felt like the Walmarts in richer ZIP codes are more likely to be the nicer ones, well, one study says you’re right.
It seems every week we’re reporting on ride-share drivers accused of mistreating the passengers they’re hired to take from point A to B, and this week is no different: an Uber driver in Massachusetts has been accused of stealing from an elderly disabled woman and assaulting her in the process. [More]