Cox Communications upped it’s data cap to 1 TB per month recently, joining the club with peers AT&T and Comcast. The silver lining was that at the time, only one city’s subscribers had to pay up if they hit the limit. But too bad, so sad: the pool of people who have to cough up cash for using extra data is spreading now, too.
There’s a grace period in place for the next two billing cycles, a Cox representative told Multichannel News. That two-month grace period before overage fees kick in stats on Nov. 21.
After the two months run out (so, in January 2017), customers who exceed 1 TB of data use in a given month will be subject to fees of $10 for each additional 50 GB. That’s billed in blocks, so even if you go over by less than 1 GB you’re still on hook the $10 for the whole 50 and may as well use it up too.
Cox sends customers data alerts when they’re at the 85%, 100%, and 125% usage points.
The company says it notified customers in the affected service areas of the change on Tuesday, Oct. 25.