The CEO of Arby’s has apologized to a Florida police department after an employee at a local restaurant reportedly refused to serve a uniformed officer.

A Facebook post by a fellow officer on Tuesday alleged that her colleague was denied service because she’s a police officer, adding, “Real nice, Arby’s,” reports NBC News.

The chief of police weighed in, saying in a statement that he was “offended” and “appalled” and demanded an apology from the head of Arby’s. Soon after, Arby’s CEO Paul Brown and Senior Vice President of Operations Scott Boatwright reached out to the Pembroke Pines Police Department with an apology on behalf of the restaurant chain.

The executives assured PPPD Chief Dan Giustino that the employee’s behavior was “unacceptable” and did not represent the company’s values.

“We take this isolated matter very seriously as we respect and support police officers in our local communities,” the company said in a statement. “As soon as the issue was brought to our attention, our CEO spoke with the Police Chief who expressed his gratitude for our quick action and indicates the case is closed. We will be following up with our team members to be sure that our policy of inclusion is understood and adhered to.”

The police chief acknowledged that the incident appeared to be limited to an individual employee, and doesn’t reflect the support the department gets from the community as a whole.

“We are very proud of the partnerships we have built within our city,” Chief Giustino said. “For an incident like this to have happened is very disappointing for everyone.”

Arby’s Apologizes After Employee Reportedly Refuses to Serve Pembroke Pines Officer [NBC News]

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