After Denial, Dairy Queen Admits It Was Victim Of Hack

After initially denying reports of data breaches at a number of its stores, soft-serve royalty Dairy Queen has finally admitted data breaches at a currently undisclosed number of locations.

On Tuesday, cybersecurity expert Brian Krebs wrote that he’d been hearing reports for weeks that DQ customer payment data had been compromised by hackers, but couldn’t confirm these rumors. Then his bank sources began telling him they had detected a pattern of fraud on cards that had all recently been used at Dairy Queen stores in several states.

At the time, a rep for DQ HQ in Minnesota said the company had received no reports of data breaches from its stores. But DQ locations are almost all franchised, and the company inexplicably has no policy requiring that franchisees alert HQ in the event of a security breach or problem with their card processing systems.

But last night, DQ HQ admitted to the Minneapolis Star-Tribune that “customer data at a limited number of stores may be at risk.”

“We are gathering information from a number of sources, including law enforcement, credit card companies and processors,” said the company in a statement that doesn’t reveal the number of stores or locations involved.

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  1. jdgr says:

    Wow, I recognized that DQ immediately. Good thing about it is it now looks like this instead and is a different ice cream shop. It was certainly an eyesore for years, though. (We do have another one that just closed this spring, after one of the owners passed away and her husband didn’t want to keep it up with out her. She was definitely the lifeblood of that place and was always there serving people. They didn’t leave a load of crap in it like the people who closed the above one did.)

    I hope more information is forthcoming on which particular stores were breached.