McDonald’s Apologizes After Employee Asks Customer If Her Breasts Are Real… Twice

Fast food transactions are often mechanical, rarely getting more familiar than discussing the weather, but one McDonald’s employee decided to cross that invisible line, twice asking a female customer if her breasts were real. Making matters worse, his manager didn’t seem to be bothered by his line of questioning.

The customer says she and her husband had gone to a McDonald’s in the Australian city of Darwin for a bite to eat, but when she went to get her food, she got a side order of ickyness from the gent behind the counter.

“The young man gestured toward my chest and said ‘are those real or fake?’,” recalls the customer. “I was dumbfounded… He repeated the question again, totally unaware that he was being offensive.”

She tells NTnews that she was humiliated, not just by the question, but that it was asked in front of several other customers and staff members.

“I’d expect someone to say it to me at 2 a.m. in the morning outside a nightclub but not while I’m trying to get my dinner at McDonald’s,” says the customer.

She and her husband complained to the manager, but claim she “basically said it’s no big deal and who cares.” The couple says the manager also initially refused to give them the phone number for the franchise owner.

In the end, they get their food for free and the owner’s contact info.

“I’m not as upset with (the counter staff’s) behaviour, he’s only a kid,” explains the customer. “It’s the manager and the way she fobbed it off and tried to tell me it wasn’t a big deal… And the running around trying to get to speak to the franchisee.”

A McDonald’s corporate rep tells NTnews that, “We are sorry that this occurred and the restaurant has apologised to the customer… This type of behaviour is not tolerated and we are taking the appropriate actions with the employee.”

Appropriate action apparently means that he’s been taken off counter duty, but still working at the McDonald’s.

Burgers with a side of perving [NTnews]

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.