Twitter Apologizes For Freaking Everyone Out By Accidentally Resetting A Bunch Of Passwords

First of all: Take a deep breath. If you got an email from Twitter saying it had reset your password, the odds are that everything is just fine. The company said it sorta kinda accidentally “unintentionally reset passwords of a larger number of accounts” than it meant to. There’s been no data breach, Twitter just went a bit overboard and user information is safe.

Under normal circumstances, Twitter asks users to reset their passwords if it believes their accounts have been compromised. In this case, a whole lot more of those emails went out than were supposed to, “beyond those that we believed to have been compromised,” said the company (via the Wall Street Journal).

Twitter didn’t suffer from any kind of online shenanigans, it was just trying to do a routine reset of passwords on certain accounts.

The full statement reads as follows:

We’re committed to keeping Twitter a safe and open community. As part of that commitment, in instances when we believe an account may have been compromised, we reset the password and send an email letting the account owner know this has happened along with information about creating a new password. This is a routine part of our processes to protect our users.

In this case, we unintentionally reset passwords of a larger number of accounts, beyond those that we believed to have been compromised. We apologize for any inconvenience or confusion this may have caused.

As always, we recommend that people review these tips on how to keep their Twitter accounts secure:

See? Deep breaths, it’s all gonna be fine. Carry on with your tweets about the weather/the election/what you just ate for lunch.

Don’t Panic: Twitter Accidentally Reset Too Many Passwords [Wall Street Journal]

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