Oscar says a UPS driver scrawled the pictured note with on the box containing his refurbished Xbox 360. As a middleman between irritated gamers and Microsoft’s repair/refurbishing machine, the driver no doubt has much experience in swapping out dead consoles for refurbished units. And as the note reveals, he has his share of hands-on heartbreak with the notorious Red Ring of Death.

The note reads:

“I hope this one last(s) you. I’m on my 4th Xbox in just under 5 years. … Tear.

Love, UPS

Oscar says he received a new Xbox 360 rather than the standard refurbished unit.

“It has been working fine… so far,” he writes, noting he has had three 360’s keel over via the RROD.

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.