One airline is trying a refreshing marketing strategy, competitively differentiating itself based on customer service. Luxury airliner OpenSkies says they guarantee you will enjoy your flight, and offers a full refund, minus taxes and fees, if you’re not completely satisfied.
When’s the last time you got an airline to refund you money even when they actually messed something up? Let alone just because, shrug, it wasn’t doing it for you.
Better like your vowels with accent marks over them, though, the airliner only flies between New York or D.C. to Paris, Lyon and Nantes.