Dish Charges Fee To Cancel Free Channel I Wouldn't Have Ordered

A Dish Network rep convinced Tripp to add Cinemax for a penny on a trial period. When the trial ran out, Tripp canceled and said the company stuck him with a cancellation fee it never told him about.

He writes:

About 10 months ago, we signed up for Dish Network. They threw in Cinemax for a year for $0.01 if we agreed to charge our monthly fees to a credit card. So earlier this evening my wife calls to cancel it before the monthly fee kicks in. Lo and behold, there was a fee for canceling this service! Our CSR waived it as a ‘one-time courtesy.’

Yeah, thanks. No mention of any ‘cancellation fee’ in any of the stuff we printed when we signed up. Of course, we’ve used our ‘one-time courtesy’ waiver now. Slick work, Dish.

For all the griping people do about lawyers and class-actions, this would be a lot more common without them. I hope Dish gets served soon.

If you are or have been a Dish subscriber, did you have to pay to cancel channels when the trial period expired? If you were able to wriggle your way out, Tripp would appreciate your advice.

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.