Good news for anyone who has accidentally donated a dollar to Livestrong while making a purchase at Radio Shack — the company is willing to give you your money back. The company sent us this statement to address the problem and solution:
Tens of thousands of customers have eagerly contributed to our point-of-sale collection for LIVESTRONG in just the first few weeks. As 100% of every $1 point-of-sale donation goes directly to LIVESTRONG, we believe it’s been tremendously successful so far. But RadioShack doesn’t intend for any customer to feel compelled to support the fight against cancer. It is a personal choice. We believe the directions are clear on the point-of-sale device, but we regret the few errors that apparently have occurred among the tens of thousands of contributions received so far. Customers who believe they’ve made the donation in error should simply contact us at firstname.lastname@example.org or 1-800-THE-SHACK so that we can facilitate the refund process. And in the days ahead, we will use your feedback to remind our employees again about how to manage this process carefully and correctly. Thank you for bringing this to our attention.
That should settle that. Shoppers, dig out your recent Radio Shack receipts and see how much of a refund you’ve got coming.