Target decided to break its rule about not talking to blogs and responded to our inquiry about the Fisher Price Rock A Stack toys with the blue rings that bleed blue dye on those who encounter it. We asked how many complaints has Target received about this defect? Are there any plans to remove the toy it from the shelves? And If a customer has bought the toy and wishes to return or exchange it, is a receipt required? They responded thusly:
Unfortunately, I am unable to comment on individual Target guest comments/inquiries. At this time, I recommend that you reach out directly to Fisher Price for detailed information on the Rock A Stack as it is a national brand product.
Please know that the safety of our guests has been, and continues to be, our first priority. While currently we do not have plans to remove this toy from our shelves, we continue to work closely with our vendors, industry leaders and the Consumer Product Safety Commission (CPSC), to ensure that we carry the best products – in terms of both safety and quality.
Guests interested in returning the product must present a receipt per the Target return policy. Guests with additional questions are encouraged to contact Target Guest Relations at 1-800-440-0680.
There you have it, folks. Just make sure not to get any blue on your receipt or it might be illegible. Mattel, Fisher-Price’s parent company, has not responded to our request for comment.