Some people who got away with using a $60 gift certificate on two separate Amazon orders would take the merchandise and run, hoping to get to use it a third time.
But not Darrell, an honest sort who ratted himself out — even though he didn’t intentionally double-dip — but Amazon would hear none of it. His story:
I had a $60 gift certificate at Amazon.com, and I used it. The next time I had an order, I placed it and after the fact realized that they applied my $60 gift certificate, AGAIN. I emailed them and said that I owed then $60, and this was their reply:
Greetings from Amazon.com.
Thank you for bringing this to our attention. We appreciate your honesty and apologize for the inconvenience.
Please keep the uncharged order with our compliments.
We want to make sure that you are completely satisfied when you shop with Amazon.com. Please be assured that we are here to make things easier for you and will do whatever we can to prevent you from bearing any kind of loss.
You are certainly the type of customer that we would like to retain. Please know that we value your business, and we hope to see you again soon at Amazon.com.
Thank you so much for your cooperation, and thanks again for shopping at Amazon.com.
Good to know honesty and huge faceless corporations still have integrity, heart and good will!
Have you ever tried to pay back an unwarranted discount and had it turn out so well?