White Castle Refuses To Serve Electric Scooter Rider Via Drive-Through

A White Castle in St. Paul, Minnesota, is a 24-hour establishment, but it locks its dining room doors at 11 pm. Unfortunately, its drive-through service is restricted to customers in cars, so the employees refused to serve a 37-year-old woman who pulled up on an electric mobility scooter. Now she says she’s madder than fish grease, which is pretty mad, and she wants to sue them for discriminating against customers who can’t drive.

The Minnesota Disability Law Center is weighing whether to take on Wade’s case, said Justin Page, a staff attorney. It’s an “unsettled” area of law, with few cases testing the issue, he said. But on first glance, the policy strikes Page as inconsistent with the Americans with Disabilities Act.

“I would argue if you’re open 24 hours, you need to be accessible and provide accessibility 24 hours,” Page said.

“Whistleblower: Tough customer won’t end siege of Castle” [Star Tribune] (Thanks to Davis!)