Reader Saves $230 On Cable And Phone Bills By Rocking The Cancellation Threat

Here’s how Stephanie saved $230 on her cable and phone bills after following the tips in “3 Ways To Lower Your Out Of Control Cable, Internet And Phone Bills

Stephanie writes:

I did my research and found out that Credo Mobile (a MVNO piggybacking on the Spring network) is offering $200 towards cancellation fees on your current cell phone plan. So, I called my cell phone provider, Verizon Wireless, and explained that I’d been a loyal customer and that my contract was due to expire in less than three months but that Sprint had this great offer and that I was considering switching. They representative told me that Sprint’s coverage sucked and she was sorry to hear that I was considering a switch, and offered to give me a month free! She put me on hold and within two minutes she came back on and confirmed that I’d been given an $80 credit on my bill.

I couldn’t believe how easy it was.

Next I called Comcast. I was more than a bit intimidated, because I’ve had issues with Comcast in the past, but I figured I’d give it a try anyway. I tried the same tactic: loyal customer, can you give me a break on my bill. The customer service rep played hard ball. I told him that their website had all kinds of deals. He said they were only for new customers. I told him Verizon Fios was offering deals. He wouldn’t budge.

Finally, I said, “Would Comcast rather I switch to another company?” He finally said he would check for any promotional offers. He put me on hold and said he could knock off $25 from my bill for the next six months.

So, I just wanted to say thanks.

RELATED: Consumer 101: 3 Ways To Lower Your Out Of Control Cable, Internet And Phone Bills

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