Reader Rom is angry with AT&T because they won’t sell him an iPhone 3G for the price listed in their press release. AT&T says the promotional pricing ($199 for an 8GB, $299 for a 16GB) is only available to, among others, existing iPhone customers. Rom is an existing iPhone customer.
The relevant press release reads, in part:
iPhone 3G will be available for $199 for the 8GB model and $299 for the 16GB model. These prices require two-year contracts and are available to the following customers:
* iPhone customers who purchased before July 11
* Customers activating a new line with AT&T
* Current AT&T customers who are eligible, at the time of purchase, for an upgrade discount
Rom writes that he purchased an iPhone earlier in the year, and that he also purchased a BlackBerry from AT&T. After speaking with someone in the president’s office, he says that the point of contention is that AT&T is interpreting “iPhone customers who purchased before July 11” as “iPhone customers who purchased before July 11 and haven’t bought another device from AT&T since.” Although Rom concedes that the purchase of the BlackBerry eliminated his upgrade eligibility, he still is an iPhone customer, and should be entitled to the promotional price.