Refuses To Delete Your Private Information

Dan is pissed because won’t remove his name, email address, phone number, and home address from their servers. For reasons unknown, someone else set up a profile with his personal info on When Dan contacted, they said that because they “must account for all transactions and account histories” they couldn’t delete the info. They also assured him that since he didn’t have a resume posted, recruiters can’t search or view his information. Dan feels’s internal “requirements” shouldn’t have any bearing on his right to privacy. What do you think? Correspondence between the two, after the jump.——————————————————————————–
Topic: I have feedback to give to
Preferred Method of Contact: E-Mail
Best Time to Contact: Early Morning

Please delete my account and information completely from and any affiliated sites/services. Please update me when this is done. Thank you, Dan

On Mon, Apr 21, 2008 at 4:48 PM, wrote:

Thank you for using! We are unable to delete your profile from our system because we must keep the account information in our database. Our company must account for all transactions and account histories. However, per your request, I have reviewed your account and see that you do not have a resume posted. Therefore, your account with us is inactive, since it cannot be searched or viewed by Recruiters. If you are concerned about outside parties being able to view your information, you need not worry because only you have access to this secured account. We have unsubscribed you from our email subscription list.

If you have any other questions or concerns, please feel free to call our office at (877) 756-2266.

Thank You
Customer Service


Thank you Kristy for the quick response.

Please advise as to the clause in your privacy policy, and your membership policy which states that my account cannot be deleted. The reason why this is important to me is that about 3 weeks ago an account with my information was set up on a website I never even heard of. The information listed there was identical to the info posted on your site. I want all information pertaining to me removed from your servers.

Thank you.



It’s been a week after Dan sent the last email and there’s been no response.

(Photo: Getty)

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