4 Hints For Getting Your Ticket Money Back When The Airline Goes Bankrupt

We got passed a communique from the Fiserv debit-card processing company to its clients that offers some insights for consumers concerned about getting their money back if they have bought tickets on an airline that has gone bankrupt (as several have recently). Here’s the takeaways:

  • Chargebacks can be filed on all tickets, whether they were purchased directly from the airline or from a third-party
  • You don’t have to take a replacement flight offered by another carrier if you don’t want to
  • You have 120 days from the date of expected travel to file a chargeback
  • Depending on merchant policy, travel insurance may be transferable or redeemable

(Thanks to mac-phisto!)

(Photo: Getty)


Edit Your Comment

  1. azntg says:

    Thanks Fiserv and the Consumerist for reminding us about our options!

  2. flyingphotog says:

    The headline should read “…When tour Airline Goes Bust.”

    Most airlines continue operating just fine through bankruptcy. Rarely does an airline go into bankruptcy and discontinue service at the same time.

  3. flyingphotog says:


    ^ I mean “when THE airline goes bust.”

  4. Picture = NOT funneh.

  5. Buran says:

    @CaliforniaCajun: Why not?

  6. Chad Cloman says:

    I feel stupid asking this, but what’s a chargeback?

  7. beatofhawaii.com says:

    Here is Hawaii, lots of people got stuck holding a gazillion Aloha Miles, that went worthless overnight.

  8. DeltaPurser says:

    @Chad Cloman: Let’s say you purchased an airline ticket with a credit card and the airline goes bankrupt… You will report to your credit card company that you didn’t receive the “item” you paid for, and they will “charge back” the amount originally paid to the airline… i.e. they will take it back from the airline and give you a credit.