Verizon has posted a Q&A that tries to address some of the concerns their customers were having over an LCD TV promotion that’s gone awry.

Numerous Verizon customers have reported that they were not sent the “reward letters” that they needed to redeem for the LCD TVs they were owed. We suggested that people start filing complaints with their state’s attorney general.

Verizon says they stand by the promotion and that consumers who still have not received their “reward letters” should “please call your local Verizon business office; the phone number is listed on your monthly bill.”

For more information about the promotion and details about when you can expect delivery of your TV, click here.

HDTV Promotion [Verizon Policy Blog]
(Photo:BILLBINNS)

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