Stacking pints of ice cream on the floor of the supermarket is bound to make the stocker mad. You can’t tell him that you’re a Consumer Reports secret shopper and that you just need to make sure you get nine pints that came from the same production line on the same date. So Jon goes into his “Rain Man” routine, and starts chanting, “Count the vanilla, count the vanilla, gotta count the vanilla,” and the eventually the stocker goes away. Such are the exciting times and lives of the 94 brave men and women who go undercover as everyday consumers to buy the products that get taken back to the Consumer Reports testing facilities, often concocting cover stories to explain, for instance, why they’re buying five different kinds of washing machines at once. WIRED has the story.
The Secret Lives Of Consumer Reports Secret Shoppers
By consumerist.com February 27, 2008
More From Consumerist
- 1-in-4 Photographers, Florists, Limos & Caterers Jack Up Prices When You Say “Wedding”
- Blue Bell Recalls Pints Of Ice Cream Because Rocky Road Is Not Cookies ‘N Cream
- NYC In Need Of A Dairy Hero As Rash Of Ice Cream Pint Thefts Threatens City’s Häagen-Dazs Supply
- Turkey Talk: What Do Labels Like “Young,” “Fresh” And “Natural” Actually Mean?
- Discount Supermarket Chain Aldi Prepping To Take On Walmart & Others In U.S.