Thanks for visiting Consumerist.com. As of October 2017, Consumerist is no longer producing new content, but feel free to browse through our archives. Here you can find 12 years worth of articles on everything from how to avoid dodgy scams to writing an effective complaint letter. Check out some of our greatest hits below, explore the categories listed on the left-hand side of the page, or head to CR.org for ratings, reviews, and consumer news.
2.24.08 4:49 PM EDT By consumeristcarey
Remember Rachel? Sur La Table took $100 from her debit card that should have come from a gift card. Rachel let us know that Sur La Table finally corrected the mistake and restored the money to her bank account. To apologize, Sur La Table issued a gift card, giving them the perfect opportunity to show that the same mistake won’t happen twice.
Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.
Part of 
Founded in 2005, Consumerist® is an independent source of consumer news and information published by Consumer Reports.
