Safeway Takes Rusty Nails In Your Bread Seriously

WHO: Safeway
WHAT: Just before making grilled cheese sandwiches for her family, woman finds rusty nails in her loaf of bread.
WHERE: Woman finds nail in loaf of bread [Contra Costa Times]
THE QUOTE: “We have been in contact with the customer… She was satisfied that we were taking this seriously and investigating the issue.”
BONUS QUOTE: “I’m frustrated by the lack of information they’ve given me about what they’re trying to do to determine where the nail came from or make sure it doesn’t happen again.”

(Thanks to DoIReallyNeedAUserName!)