Airlines Renege On Stranded Passenger Plan Promise

Airlines have broken their promise to make sure passengers are taken care of during long delays, the Transportation Department announced in a report yesterday. Here’s how they didn’t measure up:

  • No plans for supplying emergency food and drink
  • No time limit for how long passengers are kept on plane
  • No plan of how to get passengers off

Will a Passenger’s Bill of Rights force the issue?

US watchdog says airlines fall short on service [Reuters via Rick Seany]
(Photo: FlyGuy92586)