• Reader purchases new X-box 360 premium bundle at Best Buy, hoping that he will receive a current production model to avoid technical glitches. Discovers it has a year-and-a-half-old manufacture date… meaning it’s either used or refurbed.

Bank of America refuses to transfer miles from discontinued America Miles Card to new World Points program.

Reader wastes entire day with AAA.

Readers share their good-times stories about Williams-Sanoma.

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