Professional WIRED blogger experience the ignominy of waiting for days upon weeks for a Comcast installation. [Gadget Lab]


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  1. Chicago7 says:

    They used to send you a fax modem and you could hook up yourself if you had phone service.

    I did this and it was so sweet. Nobody had to come out, no hassles, it worked right away. $20/mo., too.

    Then the phone service went out for some reason, and so did the internet, obviously. What a pain. I stayed home one day just so they could come out and fix it. Nobody could call, obviously. I BOUGHT a cell phone specifically so that they could call me. Nothing. I was reduced to running after Comcast trucks on the street, asking them if they had an appointment with my address. Nobody did, of course.

    That was the end of my Comcast experience – I canceled phone, internet, and cable.

  2. ptkdude says:

    He’s gonna be waiting for a LONG time for Comcast to call him back. In 10 years they have NEVER called when they said they would.

  3. homerjay says:

    If he was REALLY a professional tech journalist he wouldn’t be choosing Comcast.

  4. swalve says:

    Comcast sent you a fax modem? No wonder it didn’t work.

  5. doctor_cos wants you to remain calm says:

    @homerjay: If you REALLY read the article, you would know there is no other viable option (1.5 MB DSL is an option?)…
    Comcast sucks, but like Sam Kinison said, “What are you gonna do, give sheep the vote?”

  6. homerjay says:

    @doctor_cos: I don’t read articles. Reading is for suckers. :)