Sprint canceled the service of 200 Army men and women who had just come back from Iraq. For roaming too much. Because Sprint hadn’t installed a tower close enough to their base. A little ol’ backwoods place called West Point.
Sprint eventually apologized and agreed to reinstate all the accounts of those who called in and identified themselves as members of the armed forces.
Really, though, the Sprint robots were just doing their job:cancel the account, without prejudice, of anything unprofitable that moved.
The flip-side of course being that if you want to cancel Sprint without early termination fee, just figure out a way to make more than 50% of your calls for a few months while roaming. We hear the Army still has a few open slots.
Sprint Giving Military Members the Boot [SprintUsers.com]